To remove Kaspersky Anti-Virus 2013 from your computer, do the following:
If Kaspersky Anti-Virus 2013 was password-protected, then you will have to enter your password when closing the application and running the removal process. See how to restore a forgotten password.
If any problems occur during Kaspersky Anti-Virus 2013 removal, send a request to Kaspersky Lab Technical Support via the My Kaspersky service. Give a detailed description of the problem and attach the report of the GetsystemInfo tool to your request. You can view the detailed information on how to work with the service on the FAQ for My Kaspersky page.
How to restore a forgotten password to Kaspersky Anti-Virus 2013
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
*Installation under Windows 8.1 is not supported by the current version.
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