Kaspersky Anti-Virus 2014

 
 
 

Diagnosis of update problems in Kaspersky Anti-Virus 2014

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2013 Aug 06 ID: 9916
 
 
 
 

If during update of Kaspersky Anti-Virus 2014 databases some problems appear, perform the following actions to solve the issue:

 
 
 
 
 

1. Check the system date

 
 
 
 
 

2. Check the Internet connection

 
 
 
 
 

3. Configure your Firewall

 
 
 
 
 

4. Check if third-party antivirus software is installed on your computer

 
 
 
 
 

5. Make sure that your computer is not infected

 
 
 
 
 

6. Contact Kaspersky Lab Technical Support

 
 
 
 
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Applies To:

  • Kaspersky Anti-Virus 2014