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If you need assistance with this process, you can submit a request to Customer Service to cancel your Auto-Renewal Plan. Customer Service requests are handled in the order in which they are received. You will be sent an email confirming the cancellation when one of our representatives has processed it. Be sure to include your order number when contacting Customer Service.
Visit the Kaspersky Online Store's full list of questions and answers.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
*Installation under Windows 8.1 is not supported by the current version.
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