How to get a complete memory dump if Windows Vista stops responding

 

 

General articles: Dumps and Reports

 
 
 

How to get a complete memory dump if Windows Vista stops responding

Back to "Dumps and Reports"
2016 Nov 02 ID: 2142
 
 
 
 

After the installation of a Kaspersky Lab product, Windows Vista may stop responding during computer start or a task execution. There might be a conflict between the Kaspersky Lab product and with your computer software or with some drivers. If such a problem arises, Kaspersky Lab Technical Support will need to examine a complete memory dump file from your computer to solve the problem.

By default, the operating system creates a kernel memory dump which is not enough to find out what caused the issue. To get a complete memory dump file, follow the steps below.

 
 
 
 
 

1. Select the Complete memory dump type

 
 
 
 
 

2. Select a folder to save a dump file

 
 
 
 
 

3. Get a complete memory dump

 
 
 
 
 

4. Send a request to Technical Support

 
 
 
 
Was this information helpful?
Yes No
 

 
 

Feedback on Technical Support Site

Please let us know what you think about the site design, improvements we could add and any errors we need to eliminate

Send My Website Feedback Send My Website Feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.