General articles: Removing other software

 
 
 

Avast: fail to install a Kaspersky Lab product

ID: 2236
Complexity
2013 Aug 22
 
 
 
 
Sometimes after removal of Avast antivirus with the standard Microsoft Windows tools and after computer restart, some records may still remain in the system registry and prevent a Kaspersky Lab product from installation. That is why it is important to uninstall Avast antivirus before installing a Kaspersky Lab product. In order to fully uninstall Avast antivirus and its records from the system registry, use the following resolutions:
 
 
 
 
 

1. Uninstalling with standard Microsoft Windows tools

 
 
 
 
 

2. Uninstalling using aswclear.exe tool

 
 
 
 
 

3. What to do if the above resolutions did not help

 
 
 
 
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