Kaspersky Small Office Security 2 for Personal Computer

Applies to Kaspersky Small Office Security 2 for Personal Computer

In order to resolve problems, concerning incorrect work of the application, failures of the third-party applications or OS failures, Kaspersky Lab Technical Support experts may need additional information about the processes launched on the computer, detailed reports of the application components work, dumps of the application crash.

For the convenience all necessary utilities to collect information have been added to Kaspersky Small Office Security 2 for Personal Computer. These utilities can now be managed via the application interface.

The actions described below are NOT RECOMMENDED to perform without guidance of the Technical Support expert. Accidental enabling of the product traces might result in the loss of free space on the hard drive.

Using utilities embedded to Kaspersky Small Office Security 2 for Personal Computer you can:

• get trace of the application components
• get system info and AVZ utility log
• upload report files to Kaspersky Lab servers
• save report files locally
• execute AVZ script

	Useful references
	How to get system info and AVZ utility logs using Kaspersky Small Office Security 2 for Personal Computer? How to upload report files to Kaspersky Lab servers in Kaspersky Small Office Security 2 for Personal Computer? How to execute an AVZ script in Kaspersky Small office Security 2 for Personal Computer? How to get trace of the application components in Kaspersky Small Office Security 2 for Personal Computer? How to save report files locally in Kaspersky Small Office Security 2 for Personal Computer?