Read the same in:      日本語  Polski  Русский  Español  English  
You are welcome to subscribe to "New articles in Knowledge base" mailing list:

Please take a moment to rate the quality of our articles:
Technical level 
Amount of information in articles 
Have we helped you so far?* 
Presentation of information, design 
Your comments* 
makes shorter
make longer
need outline main points
more practical staff, less theory
make a better search engine
translate into my native language (other than EN)
make a structure
need a redesign
write more articles
all perfect
Your own comment 
My comments refer to the articles dedicated to* 
corporate products
home products


 
Search :  
Search tips Article ID # :     
 

Kaspersky Anti-Virus SOS version 6.0.4.x

 

Choosing a tracing utility

 ID Article: 4281    Other languages:  日本語  Polski  Русский  Español  English      Views for 7 days 0    Last modified on 18.09.2012 18:33 Printable version
­­­
Applies to:
  • Kaspersky Anti-Virus 6.0 for Windows Workstations v. 6.0.4.x
  • Kaspersky Anti-Virus 6.0 SOS v. 6.0.4.x
  • Kaspersky Anti-Virus 6.0 for Windows Servers v. 6.0.4.x
  • Kaspersky Lab specialists might request additional technical data from you in the process of troubleshooting issues with Kaspersky Anti-Virus 6.0.4.x. Usually it is trace files, dumps, and other data needed for diagnostics and troubleshooting.

    The table below shows the existing Kaspersky Lab tracing utilities and explains their functions:

    Description

    Means

    KB article

    Tracing errors with installing/uninstalling antivirus software

    MSI_log.zip

    679

    Tracing application runtime when a browser displays Web pages incorrectly

    HTTP_panzl6mp4.zip

    2825

    Tracing post-installation failures of antivirus software, operating system, driver conflicts

    KavLogMP4.zip

    via GUI

    2824
    2585

    Generating a complete memory dump in case of a Windows XP crash or deadlock

    by the OS tools

    490

    Generating a complete memory dump in case of a Windows Vista / 7 crash or deadlock

    by the OS tools

    1771

    The utility for causing a forced crash of MS Windows for generating a complete memory dump file

    Manual_dump_ps2.zip

    Manual_dump_usb.zip

    6381

    Where to find Kaspersky Anti-Virus crash dump files

    via GUI

    2823

    Generating a network attack dump file

    kldump.zip

    772

    Generating a process dump file in Windows XP/ Server 2003

    User Mode Process Dumper Version 8.1 (C) Microsoft Corporation

    1595

    Generating a process dump file in Windows Vista / 7 /Server 2008

    By the OS tools

    1419

    Creating a Connector-to-Network Agent 8.0 trace file

    Using Kaspersky Anti-Virus 6.0.4.x

    5144

    Creating a Kaspersky Anti-Virus 6.0.4.x Control plugin trace file

    Trace_wks6_mp4.zip

    7341

    Generating a Microsoft Outlook plugin trace file

    GUI

    9188


     Did the provided info help you?

                           

     Give your detailed feedback.

     

    Kaspersky Lab

    Copyright © 1997-2013 Kaspersky Lab
    Site map  |   Contact us  |   International Support Service  |  Send us a suspected virus

    Stay connected