Choose your language: Русский English Deutsch Dutch Polski Français  Español US English Canadian English Sweden 日本語 
You are welcome to subscribe to "New articles in Knowledge Base" mailing list.

You are visiting our Support Website and we thank you in advance for your participation in this poll and your feedbacks.

Please vote honestly, we will analyze the results and will do our best to improve our service as soon as possible.

Consumer Support Website Usability Survey:
Navigation quality* 
Technical articles efficiency* 
Relevance of the article(s) turned out by your query* 
Ease of access to relevant information* 
Comments 


 
Search :  
Search tips Article ID # :     
 

Support lifecycle of applications for personal desktop protection

Support status Support status information
Database updates

Technical support
(phone / web form)

Error fixing

Supported

Yes Yes Yes

Limited support

Yes Yes No
Version is not supported Yes No No
End of Life No No No
Detailed support status information



Kaspersky Internet Security

Version Support status Comments
2013
Supported
2012
Limited support
2011
Version is not supported
Database updates supported until: 28.08.2013
2010
End of Life
Database updates supported until: 08.12.2012
2009
End of Life
Supported until: 01.09.2010
Database updates supported until: 24.12.2011
7.0
End of Life
Supported until: 11.01.2010
Database updates supported until: 11.01.2011
6.0
End of Life

Kaspersky Anti-Virus

Version Support status Comments
2013
Supported
2012
Limited support
2011
Version is not supported
Database updates supported until: 28.08.2013
2010
End of Life
Database updates supported until: 08.12.2012
2009
End of Life
Supported until: 01.09.2010
Database updates supported until: 24.12.2011
7.0
End of Life
Supported until: 11.01.2010
Database updates supported until: 11.01.2011
6.0
End of Life

Kaspersky PURE

Version Support status Comments
12
Supported
9.1
Limited support
Supported until: 16.10.2013
Database updates supported until: 16.10.2014
9.0
Version is not supported
Database updates supported until: 17.11.2013

Kaspersky Security for Mac

Version Support status Comments
13.0.2.458
Supported
13.0.1.437
Limited support

Kaspersky Anti-Virus for Mac

Version Support status Comments
2011
Limited support
Supported until: 17.02.2014
Database updates supported until: 17.02.2015
8.0
End of Life
Supported until: 30.05.2012
Database updates supported until: 30.05.2013

Kaspersky KryptoStorage

Version Support status Comments
1.0
Version is not supported
Supported until: 17.06.2013

Kaspersky Password Manager

Version Support status Comments
5.0
Supported
4.0
Version is not supported
Supported until: 08.12.2012


List of products
 

Kaspersky Lab

Copyright © 1997-2013 Kaspersky Lab
Site map  |   Contact us  |   International Support Service  |  Send us a suspected virus

Stay connected