Viruses and solutions

This section explains how to neutralize complicated malware, i.e. when user participation is required to modify the system registry or execute a special utility, for example. If you have not found the requested information in this section please submit a request to the Kaspersky Lab Technical support.

Viruses and solutions
ID	Article:
1956	How to clean a home PC from network worm Net-Worm.Win32.Kido (aka Conficker, Downadup)	30
1938	The utility to fight virus Trojan-Ransom.Win32.Taras.a	5
413	A file was infected by Virus.Win32.Gpcode. How can I decipher/disinfect this file?	9
1809	Utilities which fight Virus.Win32.Gpcode.ak	6
1846	Instructions for locating and removing Shadow bot malware	3
122	How to fight the network worms EMail-Worm.Bagle.ca - EMail-Worm.Bagle.dw	2
1336	Error message “No scenario file autorun.vbs found” is displayed after deletion of Virus.VBS.Small.a	3
1238	Kaspersky Lab product detects infected files in RESTORE folder but cannot delete them. How can I fight the viruses?	14
2712	Possible problems during installation of a Kaspersky Lab product due to pre-existing virus infection	24
3084	Kaspersky Internet Security 2010 detects malware Trojan.Win32.Generic but cannot delete it. What should I do?	4
3087	Kaspersky Anti-Virus 2010 detects malware Trojan.Win32.Generic but cannot delete it. What should I do?	7
3088	Kaspersky Internet Security 2009 detects malware Trojan.Win32.Generic but cannot delete it. What should I do?	4
3089	Kaspersky Anti-Virus 2009 detects malware Trojan.Win32.Generic but cannot delete it. What should I do?	5
3311	How to remove malware Worm.Win32.NeKav.a (eKav)	8
3315	How to protect my computer from Trojan-Ransom (Winlock) using Application Control in Kaspersky Internet Security 2010?	5
4135	Kaspersky Internet Security 2011 detects malware Trojan.Win32.Generic but cannot delete it. What should I do?	7
4295	How to protect my computer from Trojan-Ransom (Winlock) using Application Control in Kaspersky Internet Security 2011?	7
7193	How to protect my computer from Trojan-Ransom (Winlock) using Application Control in Kaspersky Internet Security 2012?	5
6989	The Kaspersky WindowsUnlocker utility to fight ransom malware	0
8005	Kaspersky WindowsUnlocker to fight ransom malware	78
8970	How to check if my computer is infected with DNS changer malware?	7

Virus Activity

Viruses and solutions

Viruses and solutions