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	Home / Request to Kaspersky Virus Lab

Request to Kaspersky Virus Lab

If you use a commercial version of a Kaspersky Lab product, you will receive answer to your question in short terms. For this:

Log in My Kaspersky Account (for users of home products) or CompanyAccount (for users of corporate products)
Attach your activation code or key file if it has not been attached earlier
Create a request via My Kaspersky Account or CompanyAccount

If you do not have a commercial activation code, key file or period of answer receiving is not important for you, use the form below.

Choose an appropriate request type:

*	Detailed description of the problem:

Uploading files

Pack the malicious file to archive with the password virus

You can attach not more than 8 files, total size – not more than 15 MB

Upload

Contact information

E-mail:

Submit request

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