Turning off the app performance notification
January 15, 2024
ID 180550
A notification that Kaspersky Who Calls is working and that protection from spam is active is constantly displayed in the notification area. This notification is required for the app to work continuously and prevent the Android operating system from stopping the app. This notification is turned on by default.
If you turn off the notification that Kaspersky Who Calls is working, the Android operating system may stop the app and prevent Kaspersky Who Calls from checking incoming calls.
The notification also gives you a quick access to the following features and screens:
- Checking a number.
- Adding a number to your spam list.
- Configuring the displaying of this notification.
This control is displayed in the notification on Android 5.0-7.x.
If you don't want to see this notification, you can turn off Kaspersky Who Calls notifications in one of the following ways:
- In the app performance notification, tap
on the screen that opens, go to the Work in the background section and set the Immediate alert about spam switch to OFF.This option is available on devices with Android 5.0-7.x.
- On your device, go to Settings > Apps > Who Calls > Notifications > Block all.
Some steps may be different, depending on the device model and version of the operating system.
You will no longer get any notifications from Kaspersky Who Calls, but the caller ID will be working while the app is running.