What to do if the subscription for Kaspersky for Android expires too early

Latest update: January 27, 2023 ID: 10286
 
 
 
 

Issue

Your subscription for Kaspersky for Android has expired prematurely.

Solution

Send a request to Kaspersky customer service by choosing the topic and filling out the form.

In your request, please describe the problem in detail and give the following information:

  • Country and mobile network operator
  • Mobile device ID (IMEI)
  • Where you have bought Kaspersky for Android
  • Customer information: full name (if the customer is a private person) or the name of the organization (if the application was purchased for the organization)
  • Purchase date
  • Full version number and license key
 
 
 
 
 
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