Support Tools in Kaspersky Internet Security 2015
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Kaspersky Internet Security 2015

 
 
 

Support Tools in Kaspersky Internet Security 2015

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2014 Sep 08 ID: 11139
 
 
 
 
To solve some of the problems with Kaspersky Internet Security 2015 that you may encounter, Kaspersky Lab Technical Support may require trace files of the application's components.
 
We DO NOT RECOMMEND you to perform the actions described below unless they are required and guided by a Technical Support engineer. Trace collection may account for disk space shortage if enabled accidentally.
 
 
 
 
 
 

1. How to create and locate trace files

 
 
 
 
 

2. How to run an AVZ script

 
 
 
 
 

3. How to create a system state report

 
 
 
 
 

4. How to upload trace files to Kaspersky Lab server

 
 
 
 
 

5. How to save the reports

 
 
 
 
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