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Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

Known limitations in Kaspersky Endpoint Security 10 for Windows Workstations SP1

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Latest update: October 10, 2019 ID: 11966

This article concerns Kaspersky Endpoint Security 10 for Windows Service Pack 1 (version 10.2.2.10535).

There are a number of limitations in Kaspersky Endpoint Security 10 for Windows Workstations Service Pack 1.

1. Full Disk Encryption (FDE) of hard drives and removable drives:

The following limitations are present in Full Disk Encryption (FDE) of hard drives and removable drives:

Hard drive encryption functionality is not supported under operating systems of the Microsoft Windows Embedded family.
Once you have installed the application, you must restart the operating system for the hard drive encryption functionality to work properly.
The authentication agent does not support hieroglyphics and the special symbols "|" and "\".
When there are processes that attempt to access encrypted drives before the application has granted them access to such devices, the application shows a warning saying that such processes must be terminated. If all such processes cannot be terminated, the encrypted drives have to be reconnected.
The unique ID's of hard drives are displayed in the device encryption statistics in inverted format.
It is not recommended to format logical partitions of the hard drive while it is being encrypted.
In some cases, when connecting several removable devices to a computer simultaneously, the encryption policy applies to one of them only. When reconnecting the rest of the removable devices, the encryption policy applies correctly.
Encryption may fail to start on a heavily fragmented hard drive. In this case, hard drive defragmentation should be performed.
During hard drive encryption, hibernation is blocked from the time when the encryption task starts and until the first reboot of a computer under Microsoft Windows XP / 7 / 8 / 8.1 operating systems, and after installation of hard drive encryption – until the first reboot of Microsoft Windows 8 / 8.1 operating systems. During hard drive decryption, hibernation is blocked from the time when the boot hard drive is fully decrypted until the first reboot of the operating system. When the Quick Start option is enabled in the Microsoft Windows 8 / 8.1 operating systems, blocking of hibernation makes it impossible to shut down the operating system.
It is not recommended to use the xbootmgr.exe tool with additional providers enabled (such as DISPATCHER, NETWORK, DRIVERS, and others).
After full disk encryption (FDE) functionality for hard drives and removable drives has been installed on a computer running Microsoft Windows XP, the option of quickly switching between operating system users is blocked.
Full disk encryption of devices with the FAT32 file system is not supported on computers running under Microsoft Windows XP and Microsoft Windows Vista. Use file and folder level encryption (FLE) to encrypt such devices or reformat them to the NTFS file system.
Formatting of an encrypted removable drive is not supported on a computer with Kaspersky Endpoint Security installed.
Formatting of an encrypted removable drive with the FAT32 file system is not supported (the device is displayed as encrypted). To be able to format the device, reformat it to the NTFS file system.
The specifics of restoring the operating system from a backup copy to an encrypted GPT device are described in the product Knowledge Base.
Coexistence of several download agents on one encrypted computer is not supported.
It is impossible to access a removable drive that was previously encrypted on a different computer when all of the following conditions are met: there is no connection to the Kaspersky Security Center server; the user attempts authorization using a new token (a newly issued or replacement token) or a new password. If this happens, the computer has to be restarted. After the computer has been restarted, access to the encrypted removable drive will be granted.
Authentication agent login using tokens and smart cards is not supported if the Legacy ROM support option is enabled in UEFI settings.
In some cases, discovery of USB devices by the authentication agent is not supported when xHCI mode for USB is enabled in BIOS settings.
Full-disk encryption of the SSD part of the drive, which is used for caching the most frequently used data, is not supported for SSHD devices.
Full-disk encryption of 32-bit operating systems Microsoft Windows 8 and Microsoft Windows 8.1 running in UEFI mode is not supported.
The computer has to be restarted in the following cases after hard drive decryption:
- Before the decrypted hard drive is encrypted again;
- Before full disk encryption functionality is removed or upgraded.

2. Encryption of files and folders (FLE)

The following limitations are present in Encryption of files and folders (FLE):

File and folder encryption functionality is not supported under operating systems of the Microsoft Windows Embedded family.
Once you have installed the application, you must restart the operating system for the file and folder encryption functionality to work properly.
When you use a computer where the encryption functionality is unavailable to access a file stored on a computer where the encryption functionality is available, direct access to the file is granted. When you use a computer where the encryption functionality of Kaspersky Endpoint Security is available to copy an encrypted file from a network folder to a computer with unavailable encryption functionality, such file is copied in non-encrypted format.
You are advised to decrypt files that were encrypted with Encrypting File System, before encrypting files with Kaspersky Endpoint Security.
After a file is encrypted, its size increases by 4 KB.
After a file is encrypted, the "Archive" attribute is set in the file properties.
When unpacking an encrypted archive, files from this archive overwrite those in the target folder in case any files with identical names are detected. The user is not informed of the overwriting operation.
Portable File Manager errors are not displayed in the Portable File Manager interface.
Kaspersky Endpoint Security does not launch Portable File Manager on a computer with file encryption functionality installed.
When file encryption functionality is used, the application is incompatible with the Sylpheed email client.
Editing of the swap file settings is not supported: the operating system uses default values instead of user-defined settings.
Management of the directory structure (creating / renaming) in the distributed file system (DFS) is not supported when file and folder encryption functionality is installed on a computer under Microsoft Windows XP.
It is not recommended to use file and folder level encryption (FLE) functionality to encrypt the entire system drive on a computer under Microsoft Windows XP, as this can cause the operating system to malfunction. You are advised to use full drive encryption (FDE) functionality to encrypt the system hard drive with the NTFS file system on a computer running under Microsoft Windows XP.
Safe removal should be used when working with encrypted removable drives. If a removable drive is removed unsafely, data safety on the removable drive is not guaranteed.
After the files are encrypted, their non-encrypted original copies undergo safe removal.
Client-Side Caching service (CSC) is not supported. It is recommended to prohibit offline management of shared resources at the level of group policies: offline files are still available for editing; however, changes made to an offline file can be lost after synchronization.
Creation of an encrypted archive in the root of the system hard drive is not supported.
In some cases, problems can be experienced when attempting to access encrypted files over the network. If this happens, it is recommended to move files to a different source or make sure that the computer used as a file server is managed by the same Kaspersky Security Center Administration Server.
In some cases, changing the keyboard layout causes the password entry window for an encrypted self-extracting archive to hang up. To solve this problem, close the password entry window, switch the keyboard layout in your OS, and re-enter the password for the encrypted archive.

3. Licensing

4. Device Control

5. Web Control

6. Advanced Disinfection

7. Limitations during the installation

The following limitations are present during the installation:

After being installed to an infected computer, the application does not inform the user of required scan of the computer. Problems with the application activation may be experienced. To solve this problem, you should run the critical areas scan after the application installation.
Aborting the process of upgrading the application to Kaspersky Endpoint Security 10 Service Pack 1 for Windows may lead to inoperability of the upgraded version of the application.
When upgrading Kaspersky Anti-Virus 6.0 for Windows Workstations MP4 to Kaspersky Endpoint Security 10 Service Pack 1 for Windows, automatic installation of the encryption module along with the application is not supported. The encryption module should be installed separately.
After Kaspersky Endpoint Security 10 Service Pack 1 for Windows has been restored, the encryption module has to be restored separately in order for encryption functionality to work correctly.
If the user has changed the default folder C:\Program Files (86) to C:\Program Files\ while upgrading Kaspersky Endpoint Security 8 Critical Fix 2 for Windows, Kaspersky Endpoint Security 10 for Windows, or Kaspersky Endpoint Security 10 Maintenance Release 1 for Windows to Kaspersky Endpoint Security 10 Service Pack 1 for Windows, the old version of the application cannot be removed.
When using non-ASCII symbols (such as Cyrillic letters) in the setup.ini file (e.g., in the "InstallDir" parameter), you are recommended to use notepad.exe and save the file in "Encoding: Unicode", or choose a different saving mode when using UTF-16LE. Other encodings are not supported.
During remote deployment of the application through Kaspersky Security Center, incompatible software is removed by default. To prevent incompatible software from being removed, first enable and then disable the incompatible software removal attribute in the parameters of the installation package.
If application settings are password-protected, use the following commands to remove the encryption module:
- For the AES encryption module (256 bits):
  msiexec /x {090EAE5F-F428-49D5-9CAF-BEED98A702CA} KLPASSWD=<password> /qn.
- For the AES encryption module (56 bits):
  msiexec /x {51DAFEE1-44D0-4E1E-8F6B-80F57FEC5AE0} KLPASSWD=<password> /qn.

8. Other limitations

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Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

Version 10.3.3.304: Hardware and Software Requirements

For Kaspersky Endpoint Security 10 for Windows to work properly, the computer must meet the following requirements:

General requirements:

1 GHz or faster processor (with support of the SSE2 instruction set).
RAM:
- 1 GB (for 32-bit operating systems)
- 2 GB (for 64-bit operating systems)
2 GB of free hard disk space

Operating systems

Microsoft Windows 10 Home / Professional / Education / Enterprise x86 / х64

For details about support for Microsoft Windows 10, please refer to this article.

Microsoft Windows 8.1 Professional / Enterprise x86 / х64
Microsoft Windows 8 Professional / Enterprise x86 / х64
Microsoft Windows 7 Home / Professional / Enterprise x86 / х64 SP1 and later
Microsoft Windows Server 2019 Essentials / Standard / Datacenter х64
Microsoft Windows Server 2016 Essentials / Standard / Datacenter х64

For details about support for Microsoft Windows Server 2019 and Microsoft Windows Server 2016, please refer to this article.

Microsoft Windows Server 2012 R2 Foundation / Essentials / Standard / Datacenter х64
Microsoft Windows Server 2012 Foundation / Essentials / Standard / Datacenter х64
Microsoft Small Business Server 2011 Essentials / Standard х64
Windows MultiPoint Server 2011 x64
Microsoft Windows Server 2008 R2 Foundation / Standard / Enterprise / Datacenter х64 SP1
Microsoft Windows Server 2008 Standard / Enterprise / Datacenter х64 SP2
Microsoft Small Business Server 2008 Standard / Premium х64

Server platform support limitations

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.
Disk encryption (Kaspersky FDE) and encryption of files on server platforms are not supported.

For other details regarding support for server platforms, please refer to this article.

Supported virtual platforms

VMWare ESXi 6.0.0 3620759
Microsoft Hyper-V 3.0
Citrix XenServer 7.0
Citrix XenDesktop 7.13
Citrix Provisioning Services 7.13

Issues and limitations:

Full disk encryption (FDE) on Hyper-V virtual machines is not supported.
Full disk encryption (FDE) and encryption of files and folders (FLE) are not supported on Citrix virtual platforms.
For Kaspersky Endpoint Security for Windows to be compatible with Citrix PVS, the Ensure compatibility with Citrix PVS option must be enabled during installation. This option can be enabled in the Setup Wizard or using the command line parameter /pCITRIXCOMPATIBILITY=1. In case of remote installation, you must add the /pCITRIXCOMPATIBILITY=1 key to the kud file.

For other details regarding support for virtual platforms, please refer to this article.

Version 10.3.3.275: Hardware and Software Requirements

For Kaspersky Endpoint Security 10 for Windows to work properly, the computer must meet the following requirements:

General requirements:

1 GHz or faster processor (with support of the SSE2 instruction set).
RAM:
- 1 GB (for 32-bit operating systems)
- 2 GB (for 64-bit operating systems)
2 GB of free hard disk space

Operating systems:

Microsoft Windows 10 Pro / Enterprise x86 / х64

For details about support for Microsoft Windows 10, please refer to this article.

Microsoft Windows 8.1 Pro / Enterprise x86 / х64
Microsoft Windows 8 Pro / Enterprise x86 / х64
Microsoft Windows 7 Professional / Enterprise / Ultimate x86 / х64 SP1 or later
Microsoft Windows Server 2019 х64
Microsoft Windows Server 2016 х64

For details about support for Microsoft Windows Server 2019 and Microsoft Windows Server 2016, please refer to this article.

Microsoft Windows Server 2012 R2 Standard х64
Microsoft Windows Server 2012 Foundation / Standard х64
Microsoft Small Business Server 2011 Standard х64
Microsoft Windows Server 2008 R2 Standard / Enterprise х64 SP1
Microsoft Windows Server 2008 Standard / Enterprise х64 SP2

Server platform support limitations

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.
Disk encryption (Kaspersky FDE) and encryption of files on server platforms are not supported.

For other details regarding support for server platforms, please refer to this article.

Supported virtual platforms

VMWare ESXi 6.0.0 3620759
Microsoft Hyper-V 3.0
Citrix XenServer 7.0
Citrix XenDesktop 7.13
Citrix Provisioning Services 7.13

Issues and limitations:

Full disk encryption (FDE) on Hyper-V virtual machines is not supported.
Full disk encryption (FDE) and encryption of files and folders (FLE) are not supported on Citrix virtual platforms.
For Kaspersky Endpoint Security for Windows to be compatible with Citrix PVS, the Ensure compatibility with Citrix PVS option must be enabled during installation. This option can be enabled in the Setup Wizard or using the command line parameter /pCITRIXCOMPATIBILITY=1. In case of remote installation, you must add the /pCITRIXCOMPATIBILITY=1 key to the kud file.

For other details regarding support for virtual platforms, please refer to this article.

Version 10.3.0.6294MR2: Hardware and Software Requirements

For correct functioning of Kaspersky Endpoint Security 10 for Windows, your computer must meet the following requirements:

General requirements:

1 GHz processor or faster (with support of the SSE2 instruction set)
RAM:
- 1 GB (for 32-bit operating systems)
- 2 GB (for 64-bit operating systems)
2 GB of free space of the hard drive

Operating systems:

Microsoft Windows 10 Pro x86 / х64
Microsoft Windows 10 Enterprise x86 / х64

For details about support for Microsoft Windows 10, please refer to this article.

Microsoft Windows 8.1 Pro x86 / х64
Microsoft Windows 8.1 Enterprise x86 / х64.
Microsoft Windows 8 Pro x86 / х64
Microsoft Windows 8 Enterprise x86 / х64
Microsoft Windows 7 Professional x86 / х64 SP1 and later
Microsoft Windows 7 Enterprise x86 / х64 SP1 and later
Microsoft Windows 7 Ultimate x86 / х64 SP1 and later
Microsoft Windows Server 2019 х64
Microsoft Windows Server 2016 х64

For details about support for Microsoft Windows Server 2019 and 2016, please refer to this article.

Microsoft Windows Server 2012 R2 Standard х64
Microsoft Windows Server 2012 Foundation х64
Microsoft Windows Server 2012 Standard х64
Microsoft Small Business Server 2011 Standard х64
Microsoft Windows Server 2008 R2 Standard х64 SP1
Microsoft Windows Server 2008 R2 Enterprise х64 SP1
Microsoft Windows Server 2008 Standard x86 / х64 SP2
Microsoft Windows Server 2008 Enterprise x86 / х64 SP2

The following operating systems are no longer supported:

Microsoft Windows XP
Microsoft Windows Vista
Microsoft Windows Embedded
Microsoft Windows Server 2003
Microsoft Windows Server 2003 R2

Installation on the above operating systems is not supported.

Support limitations for server platforms:

Limited support of ReFS.
Server Core and Cluster Mode configurations are not supported.
Disk encryption (Kaspersky FDE) and file encryption are not supported on server platforms.

Supported virtual platforms:

VMWare ESXi 6.0.0 3620759
Microsoft Hyper-V 3.0
Citrix XenServer 7.0
Citrix XenDesktop 7.13
Citrix Provisioning Services 7.13

Support limitations for virtual platforms:

Full disk encryption (FDE) on Hyper-V virtual machines is not supported.
Full disk encryption (FDE) and encryption of files and folders (FLE) are not supported on Citrix virtual platforms.

For other details regarding support for virtual platforms, please refer to this article.

Version 10.3.0.6294MR1: Hardware and Software Requirements

For Kaspersky Endpoint Security 10 for Windows to work properly, the computer must meet the following requirements:

General requirements:

1 GHz or faster processor (with support of the SSE2 instruction set).
RAM:
- 1 GB (for 32-bit operating systems)
- 2 GB (for 64-bit operating systems)
2 GB of free disk space on the hard drive

Operating systems:

Microsoft Windows 10 Pro x86 / х64
Microsoft Windows 10 Enterprise x86 / х64

For details about support for Microsoft Windows 10, please refer to this article.

Microsoft Windows 8.1 Pro x86 / х64
Microsoft Windows 8.1 Enterprise x86 / х64
Microsoft Windows 8 Pro x86 / х64
Microsoft Windows 8 Enterprise x86 / х64
Microsoft Windows 7 Professional x86 / х64 SP1 and later
Microsoft Windows 7 Enterprise x86 / х64 SP1 and later
Microsoft Windows 7 Ultimate x86 / х64 SP1 and later
Microsoft Windows Server 2016 х64

For details about support for Microsoft Windows Server 2016, please refer to this article.

Microsoft Windows Server 2012 R2 Standard х64
Microsoft Windows Server 2012 Foundation х64
Microsoft Windows Server 2012 Standard х64
Microsoft Small Business Server 2011 Standard х64
Microsoft Windows Server 2008 R2 Standard х64 SP1
Microsoft Windows Server 2008 R2 Enterprise х64 SP1
Microsoft Windows Server 2008 Standard x86 / х64 SP2
Microsoft Windows Server 2008 Enterprise x86 / х64 SP2

The following operating systems are no longer supported:

Microsoft Windows XP
Microsoft Windows Vista
Microsoft Windows Embedded
Microsoft Windows Server 2003
Microsoft Windows Server 2003 R2

Installation on the above operating systems is not supported.

Server platform support limitations:

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.
Disk encryption (Kaspersky FDE) and encryption of files on server platforms are not supported.

Supported virtual platforms:

VMWare ESXi 6.0.0 3620759
Microsoft Hyper-V 3.0
Citrix XenServer 7.0
Citrix XenDesktop 7.13
Citrix Provisioning Services 7.13

Issues and limitations:

Full disk encryption (FDE) on Hyper-V virtual machines is not supported.
Full disk encryption (FDE) and encryption of files and folders (FLE) are not supported on Citrix virtual platforms.

For other details regarding support for virtual platforms, please refer to this article.

Version 10.3.0.6294: Hardware and Software Requirements

For Kaspersky Endpoint Security 10 for Windows to work properly, the computer must meet the following requirements:

General requirements:

1 GHz or faster processor (with support of the SSE2 instruction set).
RAM:
- 1 GB (for 32-bit operating systems)
- 2 GB (for 64-bit operating systems)
2 GB of free disk space on the hard drive

Operating systems:

Microsoft Windows 10 Pro x86 / х64
Microsoft Windows 10 Enterprise x86 / х64

For details about support for Microsoft Windows 10, please refer to this article.

Microsoft Windows 8.1 Pro x86 / х64
Microsoft Windows 8.1 Enterprise x86 / х64
Microsoft Windows 8 Pro x86 / х64
Microsoft Windows 8 Enterprise x86 / х64
Microsoft Windows 7 Professional x86 / х64 SP1 and later
Microsoft Windows 7 Enterprise x86 / х64 SP1 and later
Microsoft Windows 7 Ultimate x86 / х64 SP1 and later
Microsoft Windows Server 2016 х64

For details about support for Microsoft Windows Server 2016, please refer to this article.

Microsoft Windows Server 2012 R2 Standard х64
Microsoft Windows Server 2012 Foundation х64
Microsoft Windows Server 2012 Standard х64
Microsoft Small Business Server 2011 Standard х64
Microsoft Windows Server 2008 R2 Standard х64 SP1
Microsoft Windows Server 2008 R2 Enterprise х64 SP1
Microsoft Windows Server 2008 Standard x86 / х64 SP2
Microsoft Windows Server 2008 Enterprise x86 / х64 SP2

The following operating systems are no longer supported:

Microsoft Windows XP
Microsoft Windows Vista
Microsoft Windows Embedded
Microsoft Windows Server 2003
Microsoft Windows Server 2003 R2

Installation on the above operating systems is not supported.

Server platform support limitations:

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.
Disk encryption (Kaspersky FDE) and encryption of files on server platforms are not supported.

Supported virtual platforms:

VMWare ESXi 6.0.0 3620759
Microsoft Hyper-V 3.0
Citrix XenServer 7.0
Citrix XenDesktop 7.13
Citrix Provisioning Services 7.13

Issues and limitations:

Full disk encryption (FDE) on Hyper-V virtual machines is not supported.
Full disk encryption (FDE) and encryption of files and folders (FLE) are not supported on Citrix virtual platforms.

For other details regarding support for virtual platforms, please refer to this article.

Version 10.2.6.3733: Hardware and Software Requirements

For Kaspersky Endpoint Security 10 for Windows to work properly, the computer must meet the following requirements:

General requirements:

Intel Pentium processor 1 GHz or faster
1 GB of RAM
2 GB of free disk space on the hard drive

Operating systems

Microsoft Windows 10 Pro / Enterprise x86 / х64
Microsoft Windows 8.1 Pro / Enterprise x86 / х64
Microsoft Windows 8 Pro / Enterprise x86 / х64
Microsoft Windows 7 Professional / Enterprise / Ultimate x86 / х64 SP1 or later
Microsoft Windows 7 Professional / Enterprise / Ultimate x86 / х64
Microsoft Windows Vista x86 / х64 SP2 or later
Microsoft Windows XP Professional x86 SP3 or later
Microsoft Windows Server 2019 х64
Microsoft Windows Server 2016 Standard / Essentials х64

For details about support for Microsoft Windows Server 2019 and 2016, please refer to this article.

Microsoft Windows Server 2012 R2 Foundation / Standard / Essentials х64
Microsoft Windows Server 2012 Foundation / Standard / Essentials х64
Microsoft Small Business Server 2011 Standard х64
Microsoft Windows MultiPoint Server 2011 х64
Microsoft Small Business Server 2008 Standard / Premium x64.
Microsoft Windows Server 2008 R2 Foundation / Standard / Enterprise х64 SP1 or later
Microsoft Windows Server 2008 Foundation / Standard / x86 / Enterprise х64 SP2 or later
Microsoft Windows Server 2003 R2 Standard / Enterprise x86 / x64 SP2 or later
Microsoft Windows Server 2003 Standard / Enterprise x86 / x64 SP2
Microsoft Windows Embedded 8.0 Standard x64
Microsoft Windows Embedded 8.1 Industry Pro x64
Microsoft Windows Embedded Standard 7* x86 / x64 SP1
Microsoft Windows Embedded POSReady 7* x86 / x64

Microsoft Windows 10 and Microsoft Windows Server 2016 are supported with limitations.

Special considerations and support limitations for embedded systems

It is recommended to run Microsoft Windows Embedded 8.0 Standard x64 (Standard 8) or Microsoft Windows Embedded 8.1 Industry x64 (Industry 8.1) on devices with 2GB or more of RAM.
File level encryption (FLE) and full disk encryption (FDE) functionality is not supported in embedded operating systems.

Supported virtual platforms

VMWare ESXi 5.5.0 2718055 Update 2
VMWare ESXi 5.5.0 3568722 Update 3b
VMWare ESXi 5.5.0 2718055 Update 2
Microsoft Hyper-V 3.0 (Windows Server 2012 R2)
Citrix XenServer 6.5
Citrix XenDesktop 7.8
Citrix Provisioning Server 7.8

Server platform support limitations

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.
Disk encryption (Kaspersky FDE) and encryption of files on server platforms are not supported.

Version 10.2.5.3201: Hardware and Software Requirements

For proper functioning of Kaspersky Endpoint Security 10 for Windows, your computer must meet the following requirements:

General requirements

Intel Pentium 1GHz and faster
1 GB available RAM
2 GB of free disk space
Microsoft Internet Explorer 7.0 and later
Microsoft Windows Installer 3.0 and later
Internet connection for activating the application and for updating databases and application modules

Hardware and software requirements for workstations

Microsoft Windows 10 Pro x86 / х64
Microsoft Windows 10 Enterprise x86 / х64
Microsoft Windows 8.1 Pro x86 / х64
Microsoft Windows 8.1 Enterprise x86 / х64
Microsoft Windows 8 Pro x86 / х64
Microsoft Windows 8 Enterprise x86 / х64
Microsoft Windows 7 Professional x86 / х64 SP1 and later
Microsoft Windows 7 Enterprise / Ultimate x86 / х64 SP1 and later
Microsoft Windows 7 Professional x86 / х64
Microsoft Windows 7 Enterprise / Ultimate x86 / х64
Microsoft Windows Vista x86 / х64 SP2 and later
Microsoft Windows XP Professional x86 SP3 and later
Microsoft Windows Server 2019 х64
Microsoft Windows Server 2016 Standard / Essentials х64

For details about support for Microsoft Windows Server 2019 and 2016, please refer to this article.

Microsoft Windows Server 2012 R2 Foundation / Standard / Essentials х64
Microsoft Windows Server 2012 Foundation / Standard / Essentials х64
Microsoft Small Business Server 2011 Standard х64
Microsoft Windows MultiPoint Server 2011 х64
Microsoft Small Business Server 2008 Standard / Premium x64
Microsoft Windows Server 2008 R2 Foundation / Standard / Enterprise х64 SP1 and later
Microsoft Windows Server 2008 Foundation / Standard / Enterprise х86 / х64 SP2 and later
Microsoft Windows Server 2003 R2 Standard / Enterprise x86 / x64 SP2 and later
Microsoft Windows Server 2003 Standard / Enterprise x86 / x64 SP2
Microsoft Windows Embedded 8.0 Standard x64
Microsoft Windows Embedded 8.1 Industry Pro x64
Microsoft Windows Embedded Standard 7* x86 / x64 SP1
Microsoft Windows Embedded POSReady 7* x86 / x64

Microsoft Windows 10 and Microsoft Windows Server 2016 are supported with limitations.

Limitations of embedded operating systems support

We recommend that you use Microsoft Windows Embedded 8.0 Standard x64 (Standard 8) or Microsoft Windows Embedded 8.1 Industry x64 (Industry 8.1) on devices with at least 2 GB RAM.
Encryption of files (FLE) and hard drives (FDE) is not supported in the embedded operating systems.

Supported virtual platforms:

VMWare ESXi 5.5.0 2718055 Update 2
VMWare ESXi 5.5.0 3568722 Update 3b
VMWare ESXi 5.5.0 2718055 Update 2
Microsoft Hyper-V 3.0 (Windows Server 2012 R2)
Citrix XenServer 6.5
Citrix XenDesktop 7.8
Citrix Provisioning Server 7.8

Server platform support limitations:

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.
Disk encryption (Kaspersky FDE) and encryption of files on server platforms are not supported.

Version 10.2.4.674: Hardware and Software Requirements

For proper functioning of Kaspersky Endpoint Security 10 for Windows, your computer must meet the following requirements:

General requirements:

Intel Pentium processor at 1 GHz and faster
1 GB of free RAM
2 GB of free disk space
Microsoft Internet Explorer 7.0 or later
Microsoft Windows Installer 3.0 or later
Internet connection (required for activating and updating the application)

Hardware and software requirements:

Microsoft Windows 10 TH2 Pro version 1511 x86 / х64
Microsoft Windows 10 TH2 Enterprise version 1511 x86 / х64
Microsoft Windows 8.1 Pro x86 / х64
Microsoft Windows 8.1 Enterprise x86 / х64
Microsoft Windows 8 Pro x86 / х64
Microsoft Windows 8 Enterprise x86 / х64
Microsoft Windows 7 Professional x86 / х64 SP1 and later
Microsoft Windows 7 Enterprise / Ultimate x86 / х64 SP1 and later
Microsoft Windows 7 Professional x86 / х64
Microsoft Windows 7 Enterprise / Ultimate x86 / х64
Microsoft Windows Vista x86 / х64 SP2 and later
Microsoft Windows XP Professional x86 SP3 and later
Microsoft Windows Server 2012 R2 Standard / Essentials / Enterprise х64
Microsoft Windows Server 2012 Foundation / Standard / Essentials х64
Microsoft Small Business Server 2011 Standard / Essentials х64
Microsoft Windows MultiPoint Server 2011 х64
Microsoft Windows Server 2008 R2 Standard / Enterprise / Foundation х64 SP1 and later
Microsoft Windows Server 2008 R2 Standard / Enterprise / Foundation х64
Microsoft Windows Server 2008 Standard / Enterprise х86 / х64 SP2 and later
Microsoft Small Business Server 2008 Standard / Premium x64
Microsoft Windows Server 2003 R2 Standard / Enterprise x86 / x64 SP2 and later
Microsoft Windows Server 2003 Standard / Enterprise x86 / x64 SP2 and later
Microsoft Windows Embedded 8.0 Standard x64
Microsoft Windows Embedded 8.1 Industry Pro x64
Microsoft Windows Embedded Standard 7 x86 / x64 SP1
Microsoft Windows Embedded POSReady 7 x86 / x64

Limitations of embedded operating systems support

We recommend that you use Microsoft Windows Embedded 8.0 Standard x64 (Standard 8) or Microsoft Windows Embedded 8.1 Industry x64 (Industry 8.1) on devices with at least 2 GB RAM.
Encryption of files (FLE) and hard drives (FDE) is not supported in the embedded operating systems.

Server platform support limitations:

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.
Disk encryption (Kaspersky FDE) and encryption of files on server platforms are not supported.

Version 10.2.2.10535MR1: Hardware and Software Requirements

For Kaspersky Endpoint Security 10 for Windows to work properly, the computer must meet the following requirements:

General requirements

Intel Pentium processor 1 GHz or faster
1 GB available RAM
2 GB of free hard disk space
Microsoft Internet Explorer 7.0 or later
Microsoft Windows Installer 3.0 or later
Internet connection for activating the application and for updating databases and application modules.

Operating systems

Microsoft Windows 8.1 Update Pro x86 / х64
Microsoft Windows 8.1 Update Enterprise x86 / х64
Microsoft Windows 8.1 Pro x86 / х64
Microsoft Windows 8.1 Enterprise x86 / х64
Microsoft Windows 8 Pro x86 / х64
Microsoft Windows 8 Enterprise x86 / х64
Microsoft Windows 7 Professional x86 / х64 SP1 and later
Microsoft Windows 7 Enterprise / Ultimate x86 / х64 SP1 and later
Microsoft Windows 7 Professional x86 / х64
Microsoft Windows 7 Enterprise / Ultimate x86 / х64
Microsoft Windows Vista x86 / х64 SP2 or later
Microsoft Small Business Server 2011 Essentials х64
Microsoft Small Business Server 2011 Standard х64
Microsoft Small Business Server 2008 Standard x64
Microsoft Small Business Server 2008 Premium x64
Microsoft Windows Server 2012 R2 Standard х64
Microsoft Windows Server 2012 Foundation / Standard х64
Microsoft Windows MultiPoint Server 2011 x64
Microsoft Windows Server 2008 R2 Standard х64 SP1 and later
Microsoft Windows Server 2008 R2 Standard х64
Microsoft Windows Server 2008 R2 Enterprise х64 SP1 and later
Microsoft Windows Server 2008 R2 Enterprise х64
Microsoft Windows Server 2008 R2 Foundation x64 SP1 and later
Microsoft Windows Server 2008 R2 Foundation x64
Microsoft Windows Server 2008 Standard х86 / х64 SP2 and later
Microsoft Windows Server 2008 Enterprise х86 / х64 SP2 and later
Microsoft Windows Server 2003 R2 Standard x86 / x64 SP2 and later
Microsoft Windows Server 2003 R2 Enterprise x86 / x64 SP2 and later
Microsoft Windows Server 2003 Standard x86 / x64 SP2
Microsoft Windows Server 2003 Enterprise x86 / x64 SP2 and later
Windows Embedded 8.0 Standard x64
Windows Embedded 8.1 Industry Pro x64
Windows Embedded Standard 7 with SP1 x86 / х64
Windows Embedded POSReady 7 x86 / х64

Special considerations and support limitations for embedded systems

It is recommended to run Microsoft Windows Embedded 8.0 Standard x64 (Standard 8) or Microsoft Windows Embedded 8.1 Industry x64 (Industry 8.1) on devices with 2GB or more of RAM.
File level encryption (FLE) and full disk encryption (FDE) functionality is not supported in embedded operating systems.

Server platform support limitations

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.

Support limitations for Microsoft Windows 8.1

The update of Windows 8 to Windows 8.1 is not supported.
ReFS file system is limited for the iSwift / iChecker technology.
It is not possible to hide Kaspersky Endpoint Security 10 in the Start menu.

Supported virtual platforms

VMWare ESXi 5.5.0 1623387 Update 1
VMWare ESXi 5.5.0 2068190 Update 2
Microsoft Hyper-V 3.0 (Windows Server 2012)
Citrix XenServer 6.2
Citrix XenDesktop 7.5
Citrix Provisioning Server 7.1

Virtual platform support Issues and limitations

To enable Kaspersky Endpoint Security compatibility with Citrix PVS, perform installation with the Ensure compatibility with Citrix PVS option enabled. This option can be enabled in the Setup Wizard or using the command line parameter /pCITRIXCOMPATIBILITY=1. In case of remote installation, you must add the /pCITRIXCOMPATIBILITY=1 key into the kud file.
Installation of Kaspersky Endpoint Security 10 Service Pack 1 to a Microsoft Windows XP virtual machine running on Citrix XenDesktop is not supported.
Using Target Device for creating images of virtual machines with Kaspersky Endpoint Security 10 Service Pack 1 installed that run under Microsoft Windows XP and Microsoft Windows Vista is not supported.

Version 10.2.2.10535: Hardware and Software Requirements

For Kaspersky Endpoint Security 10 for Windows to work properly, the computer must meet the following requirements:

General requirements

Intel Pentium processor 1 GHz or faster
1 GB available RAM
2 GB of free hard disk space
Microsoft Internet Explorer 7.0 or later
Microsoft Windows Installer 3.0 or later
Internet connection for activating the application and for updating databases and application modules.

Operating systems

Microsoft Windows 8.1 Update Pro x86 / х64
Microsoft Windows 8.1 Update Enterprise x86 / х64
Microsoft Windows 8.1 Pro x86 / х64
Microsoft Windows 8.1 Enterprise x86 / х64
Microsoft Windows 8 Pro x86 / х64
Microsoft Windows 8 Enterprise x86 / х64
Microsoft Windows 7 Professional x86 / х64 SP1 and later
Microsoft Windows 7 Enterprise / Ultimate x86 / х64 SP1 and later
Microsoft Windows 7 Professional x86 / х64
Microsoft Windows 7 Enterprise / Ultimate x86 / х64
Microsoft Windows Vista x86 / х64 SP2 or later
Microsoft Small Business Server 2011 Essentials х64
Microsoft Small Business Server 2011 Standard х64
Microsoft Small Business Server 2008 Standard x64
Microsoft Small Business Server 2008 Premium x64
Microsoft Windows Server 2012 R2 Standard х64
Microsoft Windows Server 2012 Foundation / Standard х64
Microsoft Windows MultiPoint Server 2011 x64
Microsoft Windows Server 2008 R2 Standard х64 SP1 and later
Microsoft Windows Server 2008 R2 Standard х64
Microsoft Windows Server 2008 R2 Enterprise х64 SP1 and later
Microsoft Windows Server 2008 R2 Enterprise х64
Microsoft Windows Server 2008 R2 Foundation x64 SP1 and later
Microsoft Windows Server 2008 R2 Foundation x64
Microsoft Windows Server 2008 Standard х86 / х64 SP2 and later
Microsoft Windows Server 2008 Enterprise х86 / х64 SP2 and later
Microsoft Windows Server 2003 R2 Standard x86 / x64 SP2 and later
Microsoft Windows Server 2003 R2 Enterprise x86 / x64 SP2 and later
Microsoft Windows Server 2003 Standard x86 / x64 SP2
Microsoft Windows Server 2003 Enterprise x86 / x64 SP2 and later
Windows Embedded 8.0 Standard x64
Windows Embedded 8.1 Industry Pro x64
Windows Embedded Standard 7 with SP1 x86 / х64
Windows Embedded POSReady 7 x86 / х64

Special considerations and support limitations for embedded systems

It is recommended to run Microsoft Windows Embedded 8.0 Standard x64 (Standard 8) or Microsoft Windows Embedded 8.1 Industry x64 (Industry 8.1) on devices with 2GB or more of RAM.
File level encryption (FLE) and full disk encryption (FDE) functionality is not supported in embedded operating systems.

Server platform support limitations

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.

Support limitations for Microsoft Windows 8.1

The update of Windows 8 to Windows 8.1 is not supported.
ReFS file system is limited for the iSwift / iChecker technology.
It is not possible to hide Kaspersky Endpoint Security 10 in the Start menu.

Supported virtual platforms

VMWare ESXi 5.5.0 1623387 Update 1
VMWare ESXi 5.5.0 2068190 Update 2
Microsoft Hyper-V 3.0 (Windows Server 2012)
Citrix XenServer 6.2
Citrix XenDesktop 7.5
Citrix Provisioning Server 7.1

Virtual platform support issues and limitations

To enable Kaspersky Endpoint Security compatibility with Citrix PVS, perform installation with the Ensure compatibility with Citrix PVS option enabled. This option can be enabled in the Setup Wizard or using the command line parameter /pCITRIXCOMPATIBILITY=1. In case of remote installation, you must add the /pCITRIXCOMPATIBILITY=1 key into the kud file.
Installation of Kaspersky Endpoint Security 10 Service Pack 1 to a Microsoft Windows XP virtual machine running on Citrix XenDesktop is not supported.
Using Target Device for creating images of virtual machines with Kaspersky Endpoint Security 10 Service Pack 1 installed that run under Microsoft Windows XP and Microsoft Windows Vista is not supported.

Version 10.3.3.275: Hardware and Software Requirements

For Kaspersky Endpoint Security 10 for Windows to work properly, the computer must meet the following requirements:

General requirements:

1 GHz or faster processor (with support of the SSE2 instruction set).
RAM:
- 1 GB (for 32-bit operating systems)
- 2 GB (for 64-bit operating systems)
2 GB of free hard disk space

Operating systems:

Microsoft Windows 10 Pro / Enterprise x86 / х64

For details about support for Microsoft Windows 10, please refer to this article.

Microsoft Windows 8.1 Pro / Enterprise x86 / х64
Microsoft Windows 8 Pro / Enterprise x86 / х64
Microsoft Windows 7 Professional / Enterprise / Ultimate x86 / х64 SP1 or later
Microsoft Windows Server 2019 х64
Microsoft Windows Server 2016 х64

For details about support for Microsoft Windows Server 2019 and Microsoft Windows Server 2016, please refer to this article.

Microsoft Windows Server 2012 R2 Standard х64
Microsoft Windows Server 2012 Foundation / Standard х64
Microsoft Small Business Server 2011 Standard х64
Microsoft Windows Server 2008 R2 Standard / Enterprise х64 SP1
Microsoft Windows Server 2008 Standard / Enterprise х64 SP2

Server platform support limitations

The ReFS file system is supported with limitations.
The Server Core and Cluster Mode configurations are not supported.
Disk encryption (Kaspersky FDE) and encryption of files on server platforms are not supported.

For other details regarding support for server platforms, please refer to this article.

Supported virtual platforms

VMWare ESXi 6.0.0 3620759
Microsoft Hyper-V 3.0
Citrix XenServer 7.0
Citrix XenDesktop 7.13
Citrix Provisioning Services 7.13

Issues and limitations:

Full disk encryption (FDE) on Hyper-V virtual machines is not supported.
Full disk encryption (FDE) and encryption of files and folders (FLE) are not supported on Citrix virtual platforms.
For Kaspersky Endpoint Security for Windows to be compatible with Citrix PVS, the Ensure compatibility with Citrix PVS option must be enabled during installation. This option can be enabled in the Setup Wizard or using the command line parameter /pCITRIXCOMPATIBILITY=1. In case of remote installation, you must add the /pCITRIXCOMPATIBILITY=1 key to the kud file.

For other details regarding support for virtual platforms, please refer to this article.

Database Update	Yes
Support	Yes
Error fix	Yes

Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

Known limitations in Kaspersky Endpoint Security 10 for Windows Workstations SP1

1. Full Disk Encryption (FDE) of hard drives and removable drives:

2. Encryption of files and folders (FLE)

3. Licensing

4. Device Control

5. Web Control

6. Advanced Disinfection

7. Limitations during the installation

8. Other limitations

Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

Status: Full Support

Database Update

Support

Error fix

Documentation

Download

Additional Downloads

Packages for remote management

Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

Version 10.3.3.304: Hardware and Software Requirements

General requirements:

Operating systems

Server platform support limitations

Supported virtual platforms

Issues and limitations:

Version 10.3.3.275: Hardware and Software Requirements

General requirements:

Operating systems:

Server platform support limitations

Supported virtual platforms

Issues and limitations:

Version 10.3.0.6294MR2: Hardware and Software Requirements

General requirements:

Operating systems:

Support limitations for server platforms:

Supported virtual platforms:

Support limitations for virtual platforms:

Version 10.3.0.6294MR1: Hardware and Software Requirements

General requirements:

Operating systems:

Server platform support limitations:

Supported virtual platforms:

Issues and limitations:

Version 10.3.0.6294: Hardware and Software Requirements

General requirements:

Operating systems:

Server platform support limitations:

Supported virtual platforms:

Issues and limitations:

Version 10.2.6.3733: Hardware and Software Requirements

General requirements:

Operating systems

Special considerations and support limitations for embedded systems

Supported virtual platforms

Server platform support limitations

Version 10.2.5.3201: Hardware and Software Requirements

General requirements

Hardware and software requirements for workstations

Limitations of embedded operating systems support

Supported virtual platforms:

Server platform support limitations:

Version 10.2.4.674: Hardware and Software Requirements

General requirements:

Hardware and software requirements:

Limitations of embedded operating systems support

Server platform support limitations:

Version 10.2.2.10535MR1: Hardware and Software Requirements

General requirements

Operating systems

Special considerations and support limitations for embedded systems

Server platform support limitations

Support limitations for Microsoft Windows 8.1

Supported virtual platforms

Virtual platform support Issues and limitations

Version 10.2.2.10535: Hardware and Software Requirements

General requirements

Operating systems

Special considerations and support limitations for embedded systems

Server platform support limitations