Kaspersky Security 9.x for Microsoft Exchange Servers Console opens with a delay

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This article refers to:

• Kaspersky Security 9.5 for Microsoft Exchange Servers Maintenance Release 5 (version 9.5.153.0);
• Kaspersky Security 9.4 for Microsoft Exchange Servers Maintenance Release 4 (version 9.4.189.0);
• Kaspersky Security 9.3 for Microsoft Exchange Servers Maintenance Release 3 (version 9.3.54.0);
• Kaspersky Security 9.2 for Microsoft Exchange Servers Maintenance Release 2 (version 9.2.39.0).

When the user does not have access to the Internet, running of the Kaspersky Security 9.x Console may take time.

Cause:

The issue is related to the .NET Framework 2.0 platform. It is fixed in the later versions. Windows tries to download CRL sheets to check the certificate of Kaspersky Security 9.x for Microsoft Exchange Servers. The scan fails and the console opens with a delay because no Internet connection is available. 

Solution:

• Grant access to the Internet to the user who runs the console.
• In the folder C:\Windows\SysWOW64, create the file mmc.exe.config and add the following lines to it:

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