Kaspersky Security Center 10 compatibility with Windows 10 Anniversary Update (Redstone 1)

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The article concerns Kaspersky Security Center 10 Service Pack 2 Maintenance Release 1 (version 10.4.343).

When using Kaspersky Security Center 10 as a WSUS-server, the WUA service (Windows Update Agent) can stop working when the system is searching for, downloading or installing updates available for Microsoft products. This can happen if the host computer is running under Windows 10 with the Anniversary Update (1607) installed. When the WUA service stops working, the update task in Kaspersky Security Center freezes up, or an error is generated and the application exits.

If you are using Windows Server 2012 or 2016 as a WSUS-server, the WUA service on the updated computer can also be suddenly disabled.

WUA service failure takes place if, while configuring connection of the controlled computer with a WSUS-server, the server is given a IPv4 address instead of a FQDN one.

Microsoft engineers have confirmed that the problem is caused by the Windows 10 Anniversary Update (1607) and is not related to Kaspersky Security Center. 

To fix this issue with the WUA service:

1. Download the cumulative update for Windows 10 Anniversary Update (1607) or later.
2. If the computers on which the operating system update is installed are running Kaspersky Security Center 10 Service Pack 2 Maintenance Release 1 (SP2MR1, 10.4.x) or later, then no further action is required.
3. If the computers on which the operating system update is installed are running a version of Kaspersky Security Center 10 earlier than Service Pack 2 Maintenance Release 1, then you must update the Administration Sever and Network Agent on these computers (including the Administration Server itself) to the following versions:
   • Service Pack 2 Maintenance Release 1 (10.4.343).
   • Or Service Pack 2 (10.3.407) with integrated patch В.
   • Or, if Service Pack 2 (10.3.407), then apply patch B.

Useful references

Cumulative Update for Windows 10 Version 1607

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