Compatibility issues of Kaspersky Secure Connection for iOS with mail apps
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Kaspersky Secure Connectiоn

 
 
 

Compatibility issues of Kaspersky Secure Connection for iOS with mail apps

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2017 Nov 21 ID: 13953
 
 
 
 

Microsoft Outlook may return errors when the secure connection is enabled in Kaspersky Secure Connection for iOS due to mail server configuration issues. 

To avoid the error, try connecting via another country. If the issue persists, try other countries. If this does not help, disable the secure connection while using the mail app.

Choosing a country for a secure connection is only available in the extended version of Kaspersky Secure Connection for iOS. If you are using the standard version, disable the secure connection while using the mail app.

To change the country of the connection: 

  1. On the application screen, tap the virtual server selection button.  

Image: the main window of Kaspersky Secure Connection for iOS

  1. Select a country and tap Done

Image: selecting the country for secure connection

 
 
 
 
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