How to recover your My Kaspersky password

 

General articles: About My Kaspersky

 
 
 

How to recover your My Kaspersky password

Back to "About My Kaspersky"
2018 Oct 24 ID: 14678
 
 
 
 

If you have forgotten the password for your My Kaspersky account, recover it:

  1. Open My Kaspersky and click Sign in.
  2. Click Forgot your password?

My Kaspersky password recovery

  1. Enter the email address you used when creating your account and click Continue.

Entering an email address for password recovery

  1. An email will be sent to the address you specified with a link to reset your password.
  1. Click the Reset Password button in the email.

Resetting the My Kaspersky password

  1. Enter a new password and confirm it. 
  2. Specify the answer to the secret question if necessary. If you have forgotten the answer to the secret question, contact Kaspersky Lab technical support by phone.
  3. Click Continue.

Creating a new My Kaspersky password

The new password has been created.

 
 
 
 
Was this information helpful?
Yes No
Thank you
 
 
 

Useful references

Что делать, если вы забыли ответ на секретный вопрос

Back to "About My Kaspersky"
 
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK