How to recover your My Kaspersky password

 

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How to recover your My Kaspersky password

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Latest update: June 05, 2020 ID: 14678
 
 
 
 

If you forgot the password for your My Kaspersky account, recover it:

  1. Open My Kaspersky and click Sign in.
  2. Click Forgot your password?

My Kaspersky password recovery

  1. Enter the email address you used when creating your account and click Continue.

Entering an email address for password recovery

  1. A message will be sent to the address you specified with a link to reset your password.
  1. Click Reset Password in the email.

Resetting the My Kaspersky password

  1. Enter a new password and confirm it. 
  2. Specify the answer to the secret question if necessary. If you have forgotten the answer to the secret question, contact Kaspersky Lab technical support by phone.
  3. Click Continue.

Creating a new My Kaspersky password

The new password will be set.

 
 
 
 
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Useful references

What to do if you forgot the answer to the secret question

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