End of support for Kaspersky Internet Security 14 for Mac
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General articles: End of support


End of support for Kaspersky Internet Security 14 for Mac

Back to "End of support"
2018 Oct 08 ID: 14740

Kaspersky Internet Security 14 for Mac is no longer supported.

Upgrade the application to the latest version:

  1. Make sure you have an activation code for your application. It consists of 20 Latin characters and is divided into blocks in the following way: ХХХХХ-ХХХХХ-ХХХХХ-ХХХХХ. You may need it in case of activation problems.
    To learn where to find the activation code, see this article.
  2. If you do not have an activation code, click License in the lower-right corner of the application window and take a screenshot of the window with the license number. Send this screenshot to the Kaspersky Lab technical support to restore the activation code.
    If you’re not sure how to take a screenshot, see this article.  
  3. Go to the the Kaspersky Lab website and download the latest version of Kaspersky Internet Security for Mac.   
  4. Uninstall Kaspersky Internet Security 14 for Mac. 
  5. Restart your PC.
  6. Install the latest version of the application. 
  7. If the application did not apply the activation code automatically, activate it manually.

If you experience any difficulties uninstalling, installing, or activating your application, submit a request to technical support via the My Kaspersky portal.

For information on how to use My Kaspersky, see the Online Help page.

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