Run the klnagchk utility from the command line.

klnagchk [-logfile <file name>] [-sp] [-savecert <path to certificate file>] [-restart] [-sendhb]

• -logfile <file name> — write the values for the parameters for connecting Network Agent to the Administration Server to a log file. By default this information is saved in a standard output stream (stdout). If no switch is used, the parameters, results and error messages will be displayed on the screen.
• -sp — outputs the password for proxy server authentication. This parameter is used if the connection is being established via a proxy server.
• -savecert <file name> — save the certificate used by Network agent to connect to the Administration Server to the specified file.
• -restart — restart Network Agent once the utility has finished running.
• -sendhb — send a heartbeat.

When started, the utility will access the Network Agent configuration files and output the connection parameters:

• Administration Server address — the address of the Administration Server.
• Use SSL — use of a secure connection when connecting to the Administration Server. Takes the values 0 or 1.
• Server SSL ports — allowed port numbers for secure connection to the Administration Server.
• Server ports — allowed port numbers for standard connection to the Administration Server.
• Use proxy server — whether a proxy server is to be used. Takes the values 0 or 1.
• Proxy location — proxy server address and port, separated by a colon.
• Proxy login — username for accessing the proxy server.
• Proxy password — password for accessing the proxy server. Only displayed when using the sp switch.
• Certificate — availability of an Administration Server certificate on the client device. If, for instance, Network Agent has never managed to connect to the Administration Server successfully, there might not be a certificate on the device. Takes the values 0 or 1.
• Open UDP port — usage of a UDP port by Network Agent for receiving Administration Server synchronization requests.
• Numbers of UDP ports — UDP port numbers available for use by Network Agent.
• Ping period — standard time interval between synchronizations, in seconds.
• Connection timeout — connection time-out.
• RW timeout — read/write operation time-out.
• Device ID - unique ID in the network.

The utility checks the Network Agent’s status. If the service is not running, the utility will terminate. If the service is running, the utility will output connection statistics:

• Ping count — number of attempts to connect to the Administration Server.
• Succ. pings — number of successful connection attempts.
• Sync count — number of synchronization attempts.
• Succ. syncs — number of successful synchronization attempts.
• Last ping — date and time of last connection.