How to generate Kaspersky Endpoint Security 10 for Windows trace files using registry keys

 

Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

 
 
 

How to generate Kaspersky Endpoint Security 10 for Windows trace files using registry keys

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Latest update: October 09, 2019 ID: 9346
 
 
 
 

This article concerns Kaspersky Endpoint Security 10 for Windows:

  • Service Pack 2 Maintenance Release 4 (version 10.3.3.304)
  • Service Pack 2 Maintenance Release 3 (version 10.3.3.275)
  • Service Pack 2 Maintenance Release 2 (version 10.3.0.6294)
  • Service Pack 2 Maintenance Release 1 (version 10.3.0.6294)
  • Service Pack 2 (version 10.3.0.6294)
  • Service Pack 1 Maintenance Release 4 (version 10.2.6.3733)
 
 
 
 

After the installing Kaspersky Endpoint Security 10 for Windows, Windows may stop responding or return a stop error at system startup, or when starting a task. This most probably happens due to a conflict between Kaspersky Endpoint Security 10 for Windows and other software installed on the computer, or with hardware drivers.

To solve such issues, Kaspersky Technical Support engineers may request application trace files.

If it is not possible to enable traces from the GUI, please follow the recommendations below.

 
 
 
 
 

1. How to enable or disable trace file generation using registry keys

 
 
 
 
 

2. How to save trace files to a custom folder using registry keys

 
 
 
 
 

3. How to change the tracing level to 700-800 using registry keys

 
 
 
 
Send the file and a description of your issue to Technical Support.
 
 
 
 
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