How to generate Kaspersky Endpoint Security 10 for Windows trace files using registry keys

 

 

Kaspersky Endpoint Security 10 for Windows (for workstations)

 
 
 

How to generate Kaspersky Endpoint Security 10 for Windows trace files using registry keys

Back to "Troubleshooting"
2017 Jul 14 ID: 9346
 
 
 
 

After the installing Kaspersky Endpoint Security 10 for Windows, Windows may stop responding or return a stop error at system startup, or when starting a task. This most probably happens due to a conflict between Kaspersky Endpoint Security 10 for Windows and other software installed on the computer, or with hardware drivers.

To solve such issues, Kaspersky Technical Support engineers may request application trace files.

If it is not possible to enable traces from the GUI, please follow the recommendations below.

 
 
 
 
 

1. How to enable or disable trace file generation using registry keys

 
 
 
 
 

2. How to save trace files to a custom folder using registry keys

 
 
 
 
 

3. How to change the tracing level to 700-800 using registry keys

 
 
 
 
Send the file and a description of your issue to Technical Support.
 
 
 
 
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