1. Open Kaspersky Endpoint Security 10 for Windows.
2. Open the Protection and Control tab and expand the Tasks section.
3. Right-click on the Update task.
4. Select Start update from the shortcut menu.

The database update task will start.

1. Open the command line.
2. Run the command:

Where:

• /R <report file> — saves important events to the specified report file.
• /RA <report file> — saves all events to the specified report file.
• /C:<configuration file> — specifies a configuration file.
• /S — runs the task in asychronous mode.

Example:

You may be unable to modify certain settings locally if the application is operating under a policy that prevents them from being changed. To learn how to modify application settings that are controlled by a policy, see this article.

1. Open Kaspersky Endpoint Security 10 for Windows.
2. Go to the Settings tab and select Scheduled tasks → Update.

3. Configure the settings for database and module updates.
4. Click Save.

For more information about configuring database and module updates, see the Online Help page. To learn how to add or change an update source, see the guide in the Online Help.

You can also update databases through Kaspersky Update Utility: download databases and autopatches to a local folder or a removable drive and update the applications offline. For more information about the tool, see this article.

Make sure that:

• The application downloads updates from the valid source and the update databases of that source are up-to-date and correctly assembled.
• There is no caching proxy between the client and the server.

If the above solution didn't help, submit a request with the detailed description of the issue to Kaspersky technical support via Kaspersky CompanyAccount.