Disabling two-step verification

If you no longer want to use two-step verification, you can disable it, as described in this section.

Disabling two-step verification will decrease the security of your account. We strongly recommend that you continue using two-step verification.

If you set up two-step verification by SMS, you can disable two-step verification. If you set up two-step verification by an authenticator app, you can disable the use of the app or completely disable two-step verification.

To disable the use of an authenticator app:

  1. In Kaspersky Endpoint Security Cloud Management Console, click the link containing your account name, and then select Manage user account.

    The My Profile window of the Kaspersky Account portal opens.

  2. Disable the Authenticator app is enabled toggle switch.
  3. In the confirmation window that opens, click the Confirm button.
  4. In the Enter your current password window that opens, specify the password of your account in Kaspersky Business Hub, and then click the Next button.

The use of an authenticator app is disabled. The settings of two-step verification by an authenticator app are deleted. You can now delete accounts in your authenticator apps.

Later, you can set up two-step verification by an authenticator app again.

To completely disable two-step verification:

  1. In Kaspersky Endpoint Security Cloud Management Console, click the link containing your account name, and then select Manage user account.

    The My Profile window of the Kaspersky Account portal opens.

  2. Disable the Two-step verification is enabled toggle switch.
  3. In the confirmation window that opens, click the Confirm button.
  4. In the Enter your current password window that opens, specify the password of your account in Kaspersky Business Hub, and then click the Next button.

Two-step verification is disabled. If you used two-step verification by an authenticator app, the settings of two-step verification are deleted. You can now delete accounts in your authenticator apps.

Later, you can set up two-step verification again.

Page top