Connecting iOS and iPadOS devices to a mobile network (APN)
You can configure an Access Point Name (APN) for connecting iOS and iPadOS devices to data services (internet and MMS) on a GPRS/3G/4G mobile network. To use an access point on a user's iOS or iPadOS device, a SIM card must be inserted. You can also define the settings for a Built-in Access Point Name (APN)—access point settings for a built-in Apple SIM. For more details about a built-in Apple SIM, please visit the Apple Technical Support website. Access point settings are provided by the mobile communication service provider. Incorrect access point settings may result in additional mobile communication charges.
To connect an iOS or iPadOS device to a mobile network:
Select the Security management → Security profiles section.
The Security profiles section contains a list of security profiles configured in Kaspersky Endpoint Security Cloud.
In the list, select the security profile for the devices on which you want to configure a connection to a mobile network.
Click the link with the profile name to open the security profile properties window.
The security profile properties window displays settings available for all devices.
In the iOS group, select the Management settings section.
Set the toggle switch to Access Point Name (APN) configuration is disabled.
The Access Point Name (APN) section is outdated. It is recommended to define APN settings in the Virtual private networks (Cellular) section. The settings of the APN and Cellular sections cannot be used concurrently.
Set the toggle switch to Access Point Name (Cellular) configuration is enabled.
The access point configuration page opens.
In the APN type list, select the type of access point for data transfer on a mobile network:
Built-in APN—Definition of Access Point Name settings for data transfer through a mobile network operator that supports operation with a built-in Apple SIM. For more details about devices with a built-in Apple SIM, please visit the Apple Technical Support website.
APN—Definition of Access Point Name settings for data transfer via the mobile network operator of the inserted SIM card.
Built-in APN and APN—Definition of Access Point Name settings for data transfer via the mobile network operators of the inserted SIM card and the built-in Apple SIM.
In the Access Point Name and/or Built-in Access Point Name field, enter the access point name.
In the APN authentication type and/or Built-in APN authentication type list, select the type of user authentication for network access of an iOS or iPadOS device on the server of the mobile network operator: PAP or CHAP.
(Challenge Handshake Authentication Protocol) is a request-response authentication protocol that uses standard MD5 hashing to encrypt the response.
(Password Authentication Protocol) is an authentication protocol that uses passwords in plain, non-encrypted text.
In the APN user name and/or Built-in APN user name field, enter the user name for authentication on the mobile network.
In the APN password and/or Built-in APN password field, enter the password for user authentication on the mobile network.
In the APN proxy server address and port field, enter the name of the host, domain, or the IP address of a proxy server and the number of the proxy server port.
Click the Save button.
After applying the security profile on the user's device, the Access Point Name (APN) will be configured and the user will be able to connect to mobile network services.