If you do not need to manage encryption of your users' devices any longer, you can disable encryption without sending the actual command to encrypt or decrypt the devices, as described in this section.
Disable encryption, by doing either of the following:
By using the list of security profiles:
Select the Security management → Security profiles section.
The Security profiles section contains a list of security profiles configured in Kaspersky Endpoint Security Cloud.
In the list, select the required security profile.
Click the link with the profile name to open the security profile properties window.
Depending on the operating system of the devices for which you want to disable encryption, do either of the following:
In the Windows group, select the Management settings → Encryption section.
In the Mac group, select the Management settings → Encryption section.
Set the toggle switch to Encryption Management is disabled.
Click the Save button to save the changes.
By using the encryption management window:
Select the Security management → Encryption section.
The displayed Using encryption on devices window allows you to enable and disable encryption in security profiles, and to go to the list of reports.
Click the link next to Encryption Management is enabled in profiles.
The displayed Encryption status details window contains the list of security profiles in which encryption has been enabled for devices running Windows and/or macOS.
Click Disable encryption next to the required security profile.
Click the OK button to close the Encryption status details window.
Encryption is disabled. The encryption status of your users' devices is not changed: encrypted devices remain encrypted and decrypted devices remain decrypted.