Exporting the system log

You can save the system log containing diagnostic information about Kaspersky IoT Secure Gateway 1000 operation on the local computer. You can use this log to troubleshoot possible system issues.

This functionality is available to the administrator only.

To save the system log on the local computer:

  1. In the menu on the left side of the screen, select SettingsDiagnostics.
  2. Click Save to file.
  3. In the window that opens, select a path for saving the event log file on the local computer, provide a new name if required, and save the file.
  4. Wait for the file download to finish.

    While the file is downloading, do not go to other pages of the web interface or click any buttons, otherwise the download may be interrupted.

The system log will be saved on the local computer. By default, the file is saved with the name log_files.tar.gz.

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