Log application events

Information about application events can be obtained using dump files and log files.

Dump files represent the state of the working memory of Kaspersky Anti-Ransomware Tool for Business at the moment these files are created. Dump files are generated automatically each time the application crashes. Dump files are stored in the folder %AllUsersProfile%\Kaspersky Lab\AntiRansom\logs.

These files have the AntiRansom*.dmp name format, where * stands for some additional details such as the application version or file creation date and time.

Log files are used to record detailed information about application activity. Log files are stored in the folder %AllUsersProfile%\Kaspersky Lab\AntiRansom\logs.

These files have the AntiRansom*.log name format, where * stands for some additional details such as the application version or file creation date and time.

By default, logging of application events is disabled.

You can use dump files and trace files to troubleshoot issues. You can send these files to Technical Support, if requested. Dump files and trace files are deleted permanently when the application is removed.

Logs are stored in a non-encrypted format and may contain confidential data. You can view the contents of these files by opening one in a text editor (for example, Notepad). Logs contain personal data and can take up a lot of disk space, therefore it is recommended that you clean the logs folder regularly.

To enable application logging:

1. Open the main application window.
2. In the application menu, select Get support.
3. Scroll down and click Advanced.
4. Select the Application logging check box.

   When the check box selected, you can specify the detail level of logs.

5. In the Detail level drop-down list, select one of the following levels:
   • Recommended.
   • All events.
6. Click Save to save changes.

   Kaspersky Anti-Ransomware Tool for Business will log application events.

Kaspersky Lab does not automatically collect dump files and log files.

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