Assigning alerts to yourself or to another user

To assign one or multiple alerts to yourself or to another user:

  1. Select the Alerts section in the window of the program web interface.

    The table of alerts opens.

  2. Select the check boxes next to those alerts that you want to assign to yourself or to another user.

    You can select all alerts by selecting the check box in the table header.

  3. In the pane that appears in the lower part of the window, click the Mark as processed button.
  4. The action confirmation window opens.

    You can also leave a comment that will be displayed in the alert change history.

  5. Click the Proceed button.

The alert will be assigned to the selected user.

You can view all alerts assigned to a specific user by filtering alerts based on the status of their processing by the user.

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