You are advised not to perform any actions with Kaspersky Anti Targeted Attack Platform in Technical Support Mode without consultations with or instructions from Technical Support staff.
You can work with the Sensor, Central Node and Sandbox components of the program in Technical Support Mode.
Technical Support Mode provides the Kaspersky Anti Targeted Attack Platform administrator with unrestricted access rights (root) to the program and all of its stored data (including personal information).
Working with Kaspersky Anti Targeted Attack Platform from the management console in Technical Support Mode with superuser account rights enables you to:
You can also modify the settings for data encryption when data is transferred between program nodes, and the settings for storing and processing objects being scanned.
In this case, data is transmitted in unencrypted form. The Kaspersky Anti Targeted Attack Platform administrator must use this data independently to ensure protection of servers. The Kaspersky Anti Targeted Attack Platform administrator is responsible for modifying the configuration files of the program.
Trace files may contain confidential data of the user. Such files are retained indefinitely and can be manually deleted by the administrator of Kaspersky Anti Targeted Attack Platform. The path for trace files is specified by the administrator of Kaspersky Anti Targeted Attack Platform.
To start using the program in Technical Support Mode:
The program component administrator menu is displayed.
This opens the Technical Support Mode confirmation window.