Configuring malfunction diagnosis

Kaspersky Endpoint Agent does not automatically create a folder for storing trace or dump files on the device. Specify a folder that is already available on the device.

To configure malfunction diagnosis:

1. Open the application properties window for an individual device.
   1. Open Kaspersky Security Center Administration Console.
   2. In the Managed devices folder of the Administration Console tree, select the folder with the name of the administration group, which includes the required device.
   3. In the workspace, select the Devices tab.
   4. Select the device for which you want to configure Kaspersky Endpoint Agent settings.
   5. Select Properties in the device context menu.

      The device properties window opens.

   6. Select the Applications section.

      A list of Kaspersky applications installed on the device is displayed in the window.

   7. Select Kaspersky Endpoint Agent and open its properties window in one of the following ways:
      • Double-click the application name.
      • In the application context menu, select Properties.
      • Click the Properties button under the list of Kaspersky applications.

2. In the Application settings section select the Malfunction diagnosis subsection.
3. To enable logging of debug information to the trace files:
   1. Select the Write debug information to trace files check box.
   2. In the Trace files folder field, specify the folder to save the trace files.
4. To enable logging of dump files:
   1. Select the Create dump files check box.
   2. In the Dump files folder field, specify the folder to save the dump files.
5. Click OK.

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