Assigning alerts to yourself or to another user

To assign one or multiple alerts to yourself or to another user:

  1. Select the Alerts section in the window of the program web interface.

    This opens the table of alerts.

  2. Select the check boxes next to those alerts that you want to assign to yourself or to another user.

    You can select all alerts by selecting the check box in the table header.

  3. In the pane that appears in the lower part of the window, click the Mark as processed button.
  4. This opens the action confirmation window.

    You can also leave a comment that will be displayed in the alert change history.

  5. Click Proceed.

The alert will be assigned to the selected user.

You can view all alerts assigned to a specific user by filtering alerts based on the status of their processing by the user.

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