How to check the connection to Kaspersky Security Network

Your connection to Kaspersky Security Network may be lost for the following reasons:

To test the connection to Kaspersky Security Network:

  1. Open the main application window.
  2. In the More Tools drop-down list, select Cloud Protection.

The Cloud Protection window shows the status of your connection to Kaspersky Security Network.

In some cases, Kaspersky may temporarily restrict requests to Kaspersky Security Network concerning the reputation of files. When temporary restrictions are imposed on requests for information from Kaspersky Security Network, the corresponding notification is displayed.

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