To proceed to remote management of computer protection, you need to connect your device to My Kaspersky. If you previously entered your credentials in another Kaspersky application on this computer, Kaspersky Security Cloud will connect to My Kaspersky automatically. If the application fails to automatically connect your device to My Kaspersky, you need to connect manually.
To connect a device to My Kaspersky:
In some regions, when you connect to My Kaspersky you accept the Statement regarding data processing for purpose of using Web-Portal located at the following path: <disk>:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 21.3\Doc\KAV-KIS-PURE-KFA\<language>\consumer_gdpr_kav_kis_kts_kfa_2021_tr_mykaspersky_mykaspersky.txt (for 64-bit systems) or <disk>:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 21.3\Doc\KAV-KIS-PURE-KFA\<language>consumer_gdpr_kav_kis_kts_kfa_2021_tr_mykaspersky_mykaspersky.txt (for 32-bit systems).
The application will connect your device to My Kaspersky.
To proceed to remote management of computer protection:
The My Kaspersky window opens in the default browser.
A connection to My Kaspersky may fail due to a My Kaspersky malfunction. When this happens, Kaspersky Anti-Virus displays a notification about problems experienced by My Kaspersky that are being resolved by Kaspersky staff. If you are unable to connect to My Kaspersky due to a My Kaspersky malfunction, retry connecting later.
Page top