Configuring the response timeout of Kaspersky Sandbox and request queue settings

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This Help provides information related to Kaspersky Endpoint Agent for Windows. This information may be partially or completely inapplicable to Kaspersky Endpoint Agent for Linux. For complete information about Kaspersky Endpoint Agent for Linux, please refer to the Help of the solution that includes the application: Kaspersky Anti Targeted Attack Platform or Kaspersky Managed Detection and Response.

To configure the response timeout of Kaspersky Sandbox and processing queue settings for objects that Kaspersky Endpoint Agent sends to Kaspersky Sandbox:

1. Do one of the following:
   • Open the application properties window for an individual device.
     1. In the main Kaspersky Security Center Web Console window select Devices → Managed devices.
     2. Select the device.
     3. In the <Device name> window that opens, select the Applications tab.
     4. Select Kaspersky Endpoint Agent.
     5. In the window that opens, select the Application settings tab.
   • Open the policy properties window.
     1. In the main Kaspersky Security Center Web Console window select Devices → Policies and profiles.
     2. Select the policy you want to configure.
     3. In the <Policy name> window that opens, select the Application settings tab.
2. In the Kaspersky Sandbox integration section select the Kaspersky Sandbox advanced settings subsection.
3. In the Timeout group of settings, specify the maximum Kaspersky Sandbox response timeout.

   The default value is 5 seconds.

4. In the upper right corner of the settings group, change the switch from Policy not enforced to Under policy.
5. In the Kaspersky Sandbox requests queue group of settings, in the Queue folder field specify the path to the folder where information about the requests sent to Kaspersky Sandbox will be stored.

   The default folder is %SOYUZAPPDATA%\Sandbox\Queue.

6. In the Maximum queue size (MB) field, specify the maximum allowed size of the request queue in megabytes.

   The default value is 100 MB.

7. If you configure the settings in the policy properties window, in the upper right corner of the group of settings, change the switch from Undefined to Enforce.
8. Click OK.
9. In the policy properties window, click Save.

See also Enabling and disabling integration with Kaspersky Sandbox Configuring trusted connection on Kaspersky Endpoint Agent side Adding Kaspersky Sandbox servers to Kaspersky Endpoint Agent list Configuring Threat Response actions of Kaspersky Endpoint Agent to respond to threats detected by Kaspersky Sandbox Enabling detection of legitimate applications that can be used by cybercriminals Configuring IOC Scan tasks start About integration with Kaspersky Sandbox

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