Updating Kaspersky Endpoint Agent from the previous version

Only Kaspersky Endpoint Agent version 3.8 and later can be updated to version 3.14. The update is possible for application versions installed both as part of the Endpoint Protection Platform application and independently. The update can be performed by installing the new version.

When you update Kaspersky Endpoint Agent, the current license is automatically applied to Kaspersky Endpoint Agent 3.14. The license term will remain unchanged. When updating the application with an expired license, the new application version will work in limited functionality mode after the installation is complete.

If the license for the updated version has expired, you can add the license key during the update. The key file can be passed using one of the specified methods.

When Kaspersky Endpoint Agent 3.14 is installed on a device with a previous version of Kaspersky Endpoint Agent, first all data that can be migrated is saved and used, then the previous version of the application is automatically uninstalled.

If Kaspersky Endpoint Agent 3.14 is installed on a device with a previous version of Kaspersky Endpoint Agent, you will need to create an account to connect to Kaspersky Security Center and migrate data from the previous version. The account uses the default name: AutoIOC_Admin and a password specified by the user.

When updating a previous version of Kaspersky Endpoint Agent that is password protected, you must pass this password to the installer in one of the following ways:

When updating Kaspersky Endpoint Agent as part of EPP, you can pass the password as the value of the UNLOCK_PASSWORD key in the install_props.json configuration file.

The application password passed through the install_props.json configuration file is stored in the file in non-encrypted form. To reduce the probability of unauthorized access to this data, it is recommended to restrict access to the install_props.json file and delete it from the device after installing or updating the application.

Starting from version 3.10, Kaspersky Managed Protection (also referred to as KMP) usage cannot be configured by means of Kaspersky Endpoint Agent. If usage of the KMP service was enabled in the previous Kaspersky Endpoint Agent version, the KMP service continues functioning after the application is updated to version 3.10 and later. After the application update, you can disable the KMP service only using Kaspersky Endpoint Agent Administration Plug-in or Kaspersky Endpoint Agent Web Plug-in of versions earlier then 3.10.

When installing a plug-in on a device with a previous plug-in version:

You can use the new plug-in to manage previous Kaspersky Endpoint Agent versions. However, previous versions of Kaspersky Endpoint Agent do not support and do not apply the settings that have appeared in the new plug-in version.

See also

Preparing for Kaspersky Endpoint Agent installation

Installing Kaspersky Endpoint Agent

Installing and uninstalling Kaspersky Endpoint Agent locally

Installing Kaspersky Endpoint Agent using Kaspersky Security Center

Installing Kaspersky Endpoint Agent administration tools

Repairing Kaspersky Endpoint Agent

Changes in the system after Kaspersky Endpoint Agent installation

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