Configuring the response timeout of Kaspersky Sandbox and request queue settings
To configure the response timeout of Kaspersky Sandbox and processing queue settings for objects that Kaspersky Endpoint Agent sends to Kaspersky Sandbox:
In the main Web Console window select Devices → Policies and policy profiles.
Select the policy you want to configure.
In the <Policy name> window that opens, select the Application settings tab.
In the Kaspersky Sandbox integration section select the Kaspersky Sandbox advanced settings subsection.
In the Timeout group of settings, specify the maximum Kaspersky Sandbox response timeout.
In the upper right corner of the settings group, change the switch from Policy not enforced to Under policy.
In the Kaspersky Sandbox requests queue group of settings, in the Queue folder field specify the path to the folder where information about the requests sent to Kaspersky Sandbox will be stored.
In the Maximum queue size (MB) field, specify the maximum allowed size of the request queue in megabytes.
If you configure the policy settings, in the upper right corner of the group of settings, change the switch from Undefined to Forced.