Configuring the Device Control message template

When a user tries to gain access to a blocked device, the application displays a message about access denial or the blocking of an operation with the device.

Access denial messages are based on a template that describes the reasons for blocking. You can use special variables (for example,%USER_NAME%) in the message template. Such variables allow using the same message template for different devices. When generating a message, the application substitutes the values of variables corresponding to the specific device, user, and event into the message.

You can edit the message template.

To edit the message template in the Web Console:

1. In the policy properties window, select Application settings → Security Controls → Device Control.
2. In the Message templates section, click the Block messages link.
3. This opens the Message templates window; in that window, configure the Device Control message template on the Message to user tab.

   You can add variables and links to the body of the message for the user by clicking the Add variable and Add link buttons. To add a variable to the template, place the cursor in the required place in the text, click the Add variable button, and select a variable in the drop-down list. To add a link to the template, place the cursor in the required place in the text and click the Add link button.

   You can also restore the text of the message template by clicking the Reset to default button.

4. Click OK.
5. Click the Save button to save the changes made.

To change a message template in the Administration Console:

1. In the Managed devices folder in the Administration Console tree, open the folder with the name of the administration group to which the required devices belong.
2. In the workspace, select the Policies tab.
3. In the list of policies, select the required policy and double-click it to open the Properties: <Policy name> window.

   You can also open the policy properties window by using the Properties item in the policy context menu or by clicking the Configure policy settings link located to the right of the list of policies in the section with the policy settings.

4. In the policy window, select Security Controls → Device Control.
5. In the Message templates section, click the Configure button.
6. This opens the Message templates window; in that window, configure the Device Control message template on the Block message tab.

   You can add variables and links to the body of the message for the user by clicking the Variable and Link buttons. To add a variable to the template, place the cursor in the required place in the text, click the Variable button, and select a variable in the drop-down list. To add a link to the template, place the cursor in the required place in the text and click the Link button.

   You can also restore the text of the message template by clicking the Default button.

7. Click OK.
8. Click Apply.

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