Limitations and warnings

Kaspersky Endpoint Security for Android and Kaspersky Safe Browser has a number of limitations that are non-critical for the operation of apps.

Limitations when installing apps

Limitations when upgrading the app version

Limitations in Anti-Virus operation

Limitations in Web Protection operation

Limitations in Anti-Theft operation

Limitations in App Control operation

Limitations when configuring email

Remote configuration of a mailbox is available only on the following devices:

In previous versions of Kaspersky Endpoint Security for Android, you can use Kaspersky Security Center to remotely configure TouchDown profile settings on a user's device. TouchDown support has been discontinued in Kaspersky Endpoint Security for Android Service Pack 4. For more detail, refer to the Symantec technical support website.

After upgrading the Kaspersky Endpoint Security for Android plug-in, the TouchDown settings in the policy are hidden but saved. When new devices are connected, TouchDown settings will be configured after the policy is applied.

After the policy is modified and saved, TouchDown settings will be deleted. The TouchDown settings on a user's devices will be cleared after a policy is applied.

Limitations for jailbreak detection

To detect jailbreak on iOS devices, the Kaspersky Safe Browser app must be installed.

Limitations when configuring device unlock password strength

Android work profile limitations

Use of Android work profiles is available on devices running Android version 5.0 or later.

Samsung KNOX limitations

Wi-Fi configuration limitations

On devices running Android version 8.0 or later, settings of the proxy server for Wi-Fi cannot be redefined with the policy. However, you can manually configure the proxy server settings for a Wi-Fi network on the mobile device.

APN configuration limitations

Firewall limitations

Use of Firewall is available only on Samsung devices running Android version 5.0 or later.

VPN configuration limitations

Remote configuration of VPN is available only on the following devices:

Limitations when working with containers

App removal protection limitations

Limitations of the app on specific devices

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