Updating a previous version of the application
The application upgrade must meet the following requirements:
- The version of the Kaspersky Endpoint Security Administration Plug-in and the version of the Kaspersky Endpoint Security for Android mobile app must match.
You can view the build numbers of the versions of the Administration Plug-in and mobile app in the Release Notes for Kaspersky Security for Mobile.
- Make sure that Kaspersky Security Center satisfies the software requirements of Kaspersky Security for Mobile.
- The administration plug-ins of Kaspersky Endpoint Security 10.0 Service Pack 2 (Build 10.6.0.1801) and Kaspersky Device Management for iOS 10.0 Service Pack 2 (Build 10.6.0.1767) and later versions can be automatically upgraded to the current version. Upgrades of earlier versions of administration plug-ins are not supported.
To upgrade administration plug-ins of earlier versions, you must remove the installed administration plug-ins and group policies that were created with them. Then install the new versions of the administration plug-ins. For details on removing administration plug-ins, please visit the Kaspersky Technical Support website.
- Use the same version of Kaspersky Endpoint Security for Android on all mobile devices of the organization.
The terms and conditions of technical support for Kaspersky Security for Mobile versions are available on the Kaspersky Technical Support website.
To view the version and build number of administration plug-ins:
- In the console tree in the context menu of the Administration Server, select Properties.
- In the Administration Server properties window, select Advanced → Details of application management plug-ins installed.
The workspace displays information about installed administration plug-ins in the format <Plug-in name> <Version> <Build>.
You can view the version and build number of the Kaspersky Endpoint Security for Android app by using the following methods:
- If Kaspersky Endpoint Security for Android was installed with a standalone installation package, you can view the version and build number of the app in the package properties.
- If Kaspersky Endpoint Security for Android was installed through Google Play, you can view the build number in the app settings (
→ About the app).
Updates functionality (including providing anti-virus signature updates and codebase updates), as well as KSN functionality will not be available in the software in the U.S. territory from 12:00 AM Eastern Daylight Time (EDT) on September 10, 2024 in accordance with the restrictive measures.