Known issues and considerations

Kaspersky Endpoint Security for Android has a number of known issues that are non-critical for the operation of app.

Known issues when installing apps

Known issues when upgrading the app version

Known issues in Anti-Virus operation

Known issues in Web Protection operation

Known issues in Anti-Theft operation

Known issues in App Control operation

Known issues when configuring email

Remote configuration of a mailbox is available only on the following devices:

In previous versions of Kaspersky Endpoint Security for Android, you can use Kaspersky Security Center to remotely configure TouchDown profile settings on a user's device. TouchDown support has been discontinued in Kaspersky Endpoint Security for Android Service Pack 4. For more detail, refer to the Symantec technical support website.

After upgrading the Kaspersky Endpoint Security for Android Administration Plug-in, the TouchDown settings in the policy are hidden but saved. When new devices are connected, TouchDown settings will be configured after the policy is applied.

After the policy is modified and saved, TouchDown settings will be deleted. The TouchDown settings on a user's devices will be cleared after a policy is applied.

Known issues when configuring device unlock password strength

Known issues with Android work profile

Use of Android work profiles is available on devices running Android version 5.0 or later.

Known issues when configuring Wi-Fi

On devices running Android version 8.0 or later, settings of the proxy server for Wi-Fi cannot be redefined with the policy. However, you can manually configure the proxy server settings for a Wi-Fi network on the mobile device.

Known issues when configuring APN

Known issues with Firewall

Use of Firewall is available only on Samsung devices running Android version 5.0 or later.

Known issues when configuring VPN

Remote configuration of VPN is available only on the following devices:

Known issues when working with containers

Known issues with App removal protection

Known issues with specific devices

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