Uninstalling Kaspersky Endpoint Security

You can remotely uninstall the application by using the Uninstall application remotely task. When performing the task, Kaspersky Endpoint Security downloads the application uninstall utility to the user's computer. After completing uninstallation of the application, the utility will be automatically removed.

To uninstall Kaspersky Endpoint Security:

In the main window of Web Console, select Devices → Tasks.
The list of tasks opens.
Click the Add button.

The Task Wizard starts. Follow the instructions of the Wizard.

Step 1. Configuring general task settings

At this step, configure the general settings of the task:

In the Application drop-down list, select Kaspersky Security Center.
In the Task type drop-down list, select Uninstall application remotely.
In the Task name field, enter a brief description, for example, Uninstall Kaspersky Endpoint Security from Technical Support computers.
In the Select devices to which the task will be assigned section, select the task scope.

Step 2. Selecting computers for uninstallation

At this step, select the computers from which Kaspersky Endpoint Security will be uninstalled according to the selected task scope option.

Step 3. Configuring application uninstallation settings

At this step, configure the application uninstallation settings:

Select Remove managed application.
Select Kaspersky Endpoint Security for Windows.
In the Force download of uninstall utility section, select the method for delivering the utility:
- Using Network Agent. If Network Agent has not been installed on the computer, first Network Agent will be installed using the tools of the operating system. Kaspersky Endpoint Security is then uninstalled by the tools of Network Agent.
- Using Microsoft Windows resources by means of Administration Server. The utility will be delivered to client computers by using operating system resources through the Administration Server. You can select this option if Network Agent is not installed on the client computer, but the client computer is in the same network as the Administration Server.
- Using operating system resources through distribution points. The utility is delivered to client computers using operating system resources via distribution points. You can select this option if there is at least one distribution point in the network. For more details about distribution points, refer to Kaspersky Security Center Help.
In the Maximum number of simultaneous downloads field, set a limit on the number of requests sent to the Administration Server to download the application uninstall utility. A limit on the number of requests will help prevent the network from being overload.
In the Number of uninstallation attempts field, set a limit on the number of attempts to uninstall the application. If uninstallation of Kaspersky Endpoint Security ends with an error, the task will automatically start the uninstallation again.
If necessary, clear the Check the operating system version before installation check box. This lets you avoid downloading the uninstall utility if the operating system of the computer does not meet the software requirements. If you are sure that the operating system of the computer meets the software requirements, you can skip this verification.

Step 4. Selecting an account for accessing computers

At this step, select the account used for uninstalling Kaspersky Endpoint Security using the tools of the operating system. In this case, administrator rights are required for computer access. You can add multiple accounts. If an account does not have sufficient rights, the Removal Wizard uses the next account. If you uninstall Kaspersky Endpoint Security using Network Agent tools, you do not have to select an account.

Step 5. Completing task creation

Finish the wizard by clicking the Create button. A new task will be displayed in the list of tasks.

To run a task, select the check box opposite the task and click the Start button. The application will be uninstalled in silent mode. After uninstallation is complete, Kaspersky Endpoint Security shows a prompt to restart the computer.

If the application uninstallation operation is password protected, enter the KLAdmin account password in the properties of the Uninstall application remotely task. Without the password, the task will not be performed.

To use the KLAdmin account password in the Uninstall application remotely task:

In the main window of Web Console, select Devices → Tasks.
The list of tasks opens.
Click the Kaspersky Security Center task Uninstall application remotely.
The task properties window opens.
Select the Application settings tab.
Select the Use uninstall password check box.
Enter the KLAdmin account password.
Click the Save button.

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