When you update a previous version of the application to a newer version, consider the following:
Before updating, Kaspersky Endpoint Security blocks the Full Disk Encryption functionality. If Full Disk Encryption could not be locked, the upgrade installation will not start. After updating the application, the Full Disk Encryption functionality will be restored.
Kaspersky Endpoint Security supports updates for the following versions of the application:
When updating Kaspersky Endpoint Security 10 Service Pack 2 for Windows to Kaspersky Endpoint Security 11.4.0 for Windows, the files that were placed in Backup or Quarantine in the previous version of the application will be transferred to Backup in the new version of the application. For versions earlier than Kaspersky Endpoint Security 10 Service Pack 2 for Windows, files that were placed in Backup and Quarantine in a previous version of the application are not migrated to the newer version.
Kaspersky Endpoint Security can be updated on the computer in the following ways:
If the application that is deployed in the corporate network features a set of components other than the default set, updating the application through the Administration Console (MMC) is different from updating the application through the Web Console and Cloud Console. When you update Kaspersky Endpoint Security, consider the following:
If you created an installation package for the new version of the application with the default set of components, then the set of components on a user's computer will not be changed. To use Kaspersky Endpoint Security with the default set of components, you need to open the installation package properties, change the set of components, then revert to the original set of components and save the changes.
The set of application components after the update will match the set of components in the installation package. That is, if the new version of the application has the default set of components, then, for example, BadUSB Attack Prevention will be removed from the computer, since this component is excluded from the default set. To continue using the application with the same set of components as before the update, select the required components in the installation package settings.