The application logs service information about the operation of the Authentication Agent and information about the user's operations with the Authentication Agent in the trace file.
To select the Authentication Agent trace level:
As soon as a computer with encrypted hard drives starts, press the F3 button to call up a window for configuring Authentication Agent settings.
Select the trace level in the Authentication Agent settings window:
Disable debug logging (default). If this option is selected, the application does not log information about Authentication Agent events in the trace file.
Enable debug logging. If this option is selected, the application logs information about the operation of the Authentication Agent and the user operations performed with the Authentication Agent in the trace file.
Enable verbose logging. If this option is selected, the application logs detailed information about the operation of the Authentication Agent and the user operations performed with the Authentication Agent in the trace file.
The level of detail of entries under this option is higher compared to the level of the Enable debug logging option. A high level of detail of entries can slow down the startup of the Authentication Agent and the operating system.
Enable debug logging and select serial port. If this option is selected, the application logs information about the operation of the Authentication Agent and the user operations performed with the Authentication Agent in the trace file, and relays it via the COM port.
If a computer with encrypted hard drives is connected to another computer via the COM port, Authentication Agent events can be examined from this other computer.
Enable verbose debug logging and select serial port. If this option is selected, the application logs detailed information about the operation of the Authentication Agent and the user operations performed with the Authentication Agent in the trace file, and relays it via the COM port.
The level of detail of entries under this option is higher compared to the level of the Enable debug logging and select serial port option. A high level of detail of entries can slow down the startup of the Authentication Agent and the operating system.
Data is recorded in the Authentication Agent trace file if there are encrypted hard drives on the computer or during full disk encryption.
The Authentication Agent trace file is not sent to Kaspersky, unlike other trace files of the application. If necessary, you can manually send the Authentication Agent trace file to Kaspersky for analysis.