Restoring access to encrypted data after operating system failure
You can restore access to data after operating system failure only for file level encryption (FLE). You cannot restore access to data if full disk encryption (FDE) is used.
To restore access to encrypted data after operating system failure:
Reinstall the operating system without formatting the hard drive.
Establish a connection between the computer and the Kaspersky Security Center Administration Server that controlled the computer when the data was encrypted.
Access to encrypted data will be granted under the same conditions that applied before operating system failure.