Obtaining access to encrypted devices through the application interface

These instructions are intended for users of client computers with Kaspersky Endpoint Security installed.

To obtain access to encrypted devices through the application interface:

  1. Attempt to access the encrypted device that you need.

    The Access to data is blocked window opens.

  2. Send the corporate LAN administrator the request access file with the kesdc extension for the encrypted device. To do so, perform one of the following:
    • To email the corporate LAN administrator the generated request access file for the encrypted device, click the Send by email button.
    • To save the request access file for the encrypted device and deliver it to the corporate LAN administrator using a different method, click the Save button.

    If you have closed the Access to data is blocked window without saving the request access file or without sending it to the corporate LAN administrator, you can do this at any time in the Events window on the Status of access to files and devices tab. To open this window, click the main_notification button in the main application window.

  3. Obtain and save the encrypted device access key file that has been created and provided to you by the corporate LAN administrator.
  4. Use one of the following methods to apply the access key for accessing the encrypted device:
    • In any file manager, find the encrypted device access key file and double-click it to open it.
    • Do the following:
      1. Open the main window of Kaspersky Endpoint Security.
      2. Click the main_notification button to open the Events window.
      3. Select the Status of access to files and devices tab.

        The tab displays a list of all requests for access to encrypted files and devices.

      4. Select the request for which you received the access key file for accessing the encrypted device.
      5. To load the received access key file for accessing the encrypted device, click Browse.

        The standard Select access key file Microsoft Windows dialog box opens.

      6. In the standard Select access key file window of Microsoft Windows, select the administrator-provided file with the kesdr extension and name matching the file name of the corresponding request access file for the encrypted device.
      7. Click the Open button.
      8. In the Status of access to files and devices window, click OK.

As a result, Kaspersky Endpoint Security grants access to the encrypted device.

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