Editing templates of Device Control messages

When the user attempts to access a blocked device, Kaspersky Endpoint Security displays a message stating that access to the device is blocked or that an operation with the device contents is forbidden. Kaspersky experts provide a template of a message to the user describing the reasons why access to the device was blocked (see the figure below). You can use the default rule or edit the message template. Special variables are provided for managing the message template (for example, Device name or User name). Variables allow creating a single message template that can be used for all users.

Notification about blocked access to the device. The user can request temporary or permanent access to the device.

Device Control notification

If the user believes that access to the device was mistakenly blocked or that an operation with device contents was forbidden by mistake, the user can send a message to the local corporate network administrator by clicking the link in the displayed message about the blocked action. To do so, the user must click Request access or Request temporary access buttons and send a message to the administrator describing the situation. You can also prepare a template of the message to the administrator, adding to it data that may inform your decision to allow or block access to the device. After the user requests to provide access, Kaspersky Endpoint Security sends an event to Kaspersky Security Center: Device access blockage message to administrator. The event description contains a message to administrator with substituted variables. You can view these events in the Kaspersky Security Center console using the predefined event selection User requests. If your organization does not have Kaspersky Security Center deployed or there is no connection to the Administration Server, the application will send a message to administrator to the specified email address.

How to change the Device Control message templates in the Administration Console (MMC)

How to change the Device Control message templates in the Web Console and Cloud Console

How to change the Device Control message templates in the application interface

See also:

Editing templates of Web Control messages

Editing Application Control message templates

Editing Adaptive Anomaly Control message templates

Editing templates of encrypted file access messages

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