General requirements:
To access My Kaspersky portal, we recommend using Microsoft Internet Explorer 9.0 or later.
Requirements for Microsoft Windows 7 Starter (Service Pack 0 or later), Microsoft Windows 7 Home Basic (Service Pack 0 or later), Microsoft Windows 7 Home Premium (Service Pack 0 or later), Microsoft Windows 7 Professional (Service Pack 0 or later), Microsoft Windows 7 Ultimate (Service Pack 0 or later), Microsoft Windows 8 (Service Pack 0 or later), Microsoft Windows 8 Pro (Service Pack 0 or later), Microsoft Windows 8 Enterprise (Service Pack 0 or later), Microsoft Windows 8.1 (Service Pack 0 and Windows 8.1 Update), Microsoft Windows 8.1 Pro (Service Pack 0 and Windows 8.1 Update), Microsoft Windows 8.1 Enterprise (Service Pack 0 and Windows 8.1 Update), Microsoft Windows 10 Home (TH1, TH2, RS1, RS2, RS3, RS4, RS5, 19H1, 19H2), Microsoft Windows 10 Enterprise (TH1, TH2, RS1, RS2, RS3, RS4, RS5, 19H1, 19H2), Microsoft Windows 10 Pro (TH1, TH2, RS1, RS2, RS3, RS4, RS5, 19H1, 19H2):
For the Web Anti-Virus and IM Anti-Virus protection components to work, the Base Filtering Engine service must be running in the operating system.
Supported browsers:
The Internet Explorer 8.0 – 11.0 browser with the new Windows user interface is not supported.
Kaspersky Free supports Google Chrome and Mozilla Firefox in 32-bit and in 64-bit operating systems.
Requirements for tablet computers:
Requirements for netbooks: