Unable to connect to the Server through the web interface

Problem

When attempting to connect to the Server, the Kaspersky Industrial CyberSecurity for Networks web interface page does not load.

Solution

Possible situations:

• There is no network access to the Kaspersky Industrial CyberSecurity for Networks Server computer that has the web server installed. Check the connection with the computer based on the specified Server name (for example, using the ping command).
• Incorrect data has been entered into the browser address bar. Enter the IP address or computer name of the Server that was specified for the web server under Settings → Connection servers. If the default port 443 is set, you do not have to specify the port number. If a different port number is specified, enter the full address in the https://<Server name>:<port> format in the address bar.
• JavaScript is disabled in the browser. A message about this is displayed on the connection failure warning page. In the browser settings, enable the execution of JavaScript and refresh the page.
• Access to the Server computer is blocked by the firewall. Properly configure the firewall that is being used.

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