- Frequently asked questions
- What's new
- Hardware and software requirements
- Compatibility with other Kaspersky applications
- How to install the application
- Checking for a newer version of the application
- Starting installation of the application
- Reviewing the End User License Agreement
- Kaspersky Security Network Statement
- Installing the application
- Recommended settings
- Completing installation
- Activating the application
- Registering and connecting to My Kaspersky
- Completing activation
- Installing the application from the command prompt
- Getting started
- How to upgrade the application
- Installing over other Kaspersky applications
- Switching from Kaspersky Internet Security to other Kaspersky applications
- How to uninstall the application
- Application licensing
- Data provision
- Data provision under the End User License Agreement outside the territory of the European Union
- Data provision under the End User License Agreement on the territory of the European Union
- Data provision to Kaspersky Security Network
- Saving data to the application operation report
- Saving data for Technical Support
- About using the application in the European Union
- Why My Kaspersky is needed
- Managing application notifications
- Assessing computer protection status and resolving security issues
- Update databases and application modules
- Scanning the computer
- How to restore an object deleted or disinfected by the application
- Troubleshooting the operating system after infection
- Protecting email
- Protecting personal data on the Internet
- About protection of personal data on the Internet
- About On-Screen Keyboard
- How to open On-Screen Keyboard
- How to configure the display of the On-Screen Keyboard icon
- About protection of data entered on the computer keyboard
- How to configure protection of data entered on the computer keyboard
- Checking a website for safety
- How to change encrypted connections settings
- About secure connection to Wi-Fi networks
- How to run Kaspersky Secure Connection
- Configuring notifications of vulnerabilities in Wi-Fi networks
- Protecting financial transactions and online purchases
- About protection of financial transactions and online purchases
- How to change Safe Money settings
- How to configure Safe Money for a specific website
- How to quickly open a website in Protected Browser
- How to send feedback on Safe Money
- How to enable automatic activation of the Kaspersky Protection extension
- Starting Kaspersky Password Manager
- Web tracking protection
- Anti-Banner protection during website browsing
- Webcam Protection
- Protection for kids
- How to reserve operating system resources for computer games
- Handling unknown applications
- Checking application reputation
- Controlling application activity on the computer and on the network
- How to change Application Control settings
- About protecting an audio stream coming from sound recording devices
- How to change audio stream protection settings
- How to change Application Manager settings
- Updating installed applications
- PC Cleaner
- About PC Cleaner
- How to manually start an analysis of objects
- How to configure a scheduled analysis
- How to select categories of objects for analysis
- Categories of objects detected
- Viewing the list of detected objects
- Viewing the list of exclusions
- How to send data about application or browser window to Kaspersky
- How to password-protect access to Kaspersky Internet Security management functions
- How to remove traces of activity on the computer
- How to pause and resume computer protection
- How to restore the default application settings
- How to view the application operation report
- How to apply the application settings on another computer
- Participating in Kaspersky Security Network
- Protection using hardware virtualization
- Protection using Antimalware Scan Interface (AMSI)
- Using the application from the command prompt
- Evaluating Kaspersky Internet Security
- Contacting Technical Support
- Limitations and warnings
- Other sources of information about the application
- Glossary
- Activating the application
- Activation code
- Anti-virus databases
- Application modules
- Blocking an object
- Compressed file
- Database of malicious web addresses
- Database of phishing web addresses
- Digital signature
- Disk boot sector
- Exploit
- False positive
- File mask
- Heuristic analyzer
- Hypervisor
- iChecker Technology
- Incompatible application
- Infected object
- Kaspersky Security Network (KSN)
- Kaspersky update servers
- Keylogger
- License term
- Phishing
- Probable spam
- Probably infected object
- Protected Browser
- Protection components
- Protocol
- Quarantine
- Rootkit
- Script
- Security level
- Spam
- Startup objects
- Task
- Task settings
- Threat level
- Traces
- Traffic scanning
- Trust group
- Trusted process
- Unknown virus
- Update
- Update package
- Virus
- Vulnerability
- Information about third-party code
- Trademark notices
Participating in Kaspersky Security Network > How to check the connection to Kaspersky Security Network
How to check the connection to Kaspersky Security Network
How to check the connection to Kaspersky Security Network
Your connection to Kaspersky Security Network may be lost for the following reasons:
- You do not participate in Kaspersky Security Network.
- Your computer is not connected to the Internet.
- Current key status does not allow connecting to Kaspersky Security Network.
The current status of the key is displayed in the Licensing window.
To test the connection to Kaspersky Security Network:
- Open the main application window.
- In the lower part of the main window, click the More Tools button.
The Tools window opens.
- In the Tools window, go to the Security section.
In the Security section, click the Cloud Protection link to open the Cloud Protection window. The Cloud Protection window shows the status of your connection to Kaspersky Security Network.
In some cases, Kaspersky may temporarily restrict requests to Kaspersky Security Network concerning the reputation of files. When temporary restrictions are imposed on requests for information from Kaspersky Security Network, the corresponding notification is displayed.
Article ID: 70883, Last review: Dec 5, 2019