Send files with error information to Kaspersky Lab
Kaspersky Internet Security can save status information of the application at the time when an error occurs and automatically send it to Kaspersky Lab.
In the menu bar, click the application icon and choose Preferences.
The application preferences window opens.
On the Information tab, in the Error reporting section, select the Send reports automatically checkbox.
You can also enable automatic transmission of files with error information to Kaspersky Lab in the application startup error notification window.
Kaspersky Internet Security sends the following information in an error file:
Process name and ID
Path to the executable module
Software version
Bit version of the process (32- or 64-bit)
Parent process name and ID
Software crash date and time
Operating system version
Report version
Type of error that caused the Software crash
Error information
Number of the thread in which the error occurred
Call stacks for each thread during the Software crash (frame number, module name, address in the code, name of the function at the corresponding address)
Registry values of the thread in which the error occurred
List of loaded modules with the address at which the module is loaded, module name, module version, UUID, and path to the module